Mail scanner broken with today's update?

For me (MS Outlook 2003), doesn’t work >:( After I change to real names it works fine. Hope the protection provided is the same :wink:

Cheers!

Once more question: I’ve just realised that “internet mail” provider works, but it doesn’t scan files (number scan files: 0). Is it correct???

Notice that I use MS Outlook as a e-mail client

You have answered your own question, stop looking at the Internet Mail provider for information about Outlook/Exchange.

Switch to the Outlook/Exchange provider and check there for the number of emails scanned.

You have a firewall ? May be this is blocking Avast
br
Peter

Then you could also try this. Send yourself a test email. After receiving it go back and check those numbers again. :slight_smile:

DavidR, thankx for prompt answer.

I check it - 21 e-mails scanned ;D. Works fine, doesn’t it? But icon during scannig in sys tray still missing… ???

Which one is missing, avast or email Icon, if email icon have you checked the settings to display this (has it worked before). I’m not sure if this is displayed with Outlook or if it remains in the system tray after email has been scanned (only during scan).

E-mail icon is missing (no a blue ball).

In previous ver it worked - only during scanning in sys tray icon was displayed - it indicated name of e-mail server when I pointed it.

I don’y change anything in Avast!. Maybe it’s because Mail Protection Wizard no longer exist in new ver ???

Apparently you used Internet Mail provider for you accounts in Outlook. That is not necesary. Outlook / Exchange provider plugs itself right into the Outlook program and works slightly differently. It does not connects to any pop/smtp servers, it just scans emails which outlook downloads by itself.

If you need more detailed info about performed scans, check “Show detailed info on performed action” in Outlook/Exchange provider on Advanced tab.

Ok, I understand it 8)
BTW, old ver of Avast “connects to any pop/smtp servers” ??? Now my MS Outlook works as fast as thunderbolt ;D

Thankx a lot for explaination and sorry for wasting your time.

If you leave your settings as they were before the update - it should work with avast4.5 as well. Especialy having pop3/smtp server set to 127.0.0.1, and username as my_real_name#my_pop3_server.domain.net.

It is NOT necessary but it shoud work.

We recommend to setup you mail client as if avast! is not installed - but the old way works pretty the same as in previous versions.

This is simply not true. Well maybe it is, sort of.

If you leave the settings as they were BEFORE the update, it WON’T work. The reason is that you would have to change the ports in your mail program as well. The default port numbers are now 12025 for SMTP, 12110 for POP3 and 12143 for IMAP4.

So, the’re basically two ways to make it work if you have set up the mail protection manually prior to updating to 4.5:

  • either leave the 127.0.0.1 settings in your mail client as they were, BUT instruct the mail client to use the port numbers mentioned above

  • OR reconfigure the mail clients as avast was not present at all (i.e. switch 127.0.0.1 back to pop.myprovider.com and username to myusername instead of myusername#pop.myprovider.com.

Users of Zone Alarm may experience another problem when using the 2nd method, though. This is being discussed in different threads on the forum and we are working hard to solve it.

Thanks,
Vlk

Vlk… okay now I am totally confused :slight_smile:

As I stated in the other thread a few minutes ago I did not change any of my settings , and 4.5 worked fine for me in Outlook Express and Thunderbird. My settings ARE the 127.0.0.1 and username#popusername settings. I just double checked and ports are 110 and 25.

Its working in both programs. I even ran the eicar test to be sure

confused in AZ

Connie, I believe you’re using Win9x. Everything I said only applies to NT-based systems. Sorry for not making this clear.

Cheers
Vlk

Vlk… ahhhhh okay… thank you …

Hi,

using the internet mail scanning function together with K9 (Spam-Filter) and The Bat! doesn’t seem to work in the default settings. I changed everything back to my provider settings, but Incoming mails seem no to be scanned (no text is added). K9 fetches the mails directly from the mailserver bypassing avast!

Setting it to 12110 and using the old settings works. Is there a possibility using the “new” settings" together with K9 and the Bat!?

Reiner

Vlk,

I noticed this issue as well. I changed my settings per your instructions and it is working again.

However, I did use the MPW originally to setup my mail client and upon this update my 127.0.0.1 settings were not automatically reversed. I had to do this step manually.

So, I don’t think that the automated adjustment is working perfectly in all cases. Just FYI…

-tigemac

P.S. Thanks for making Avast transparent in Thunderbird! It’s much nicer this new way than having to do the loopback address and then the username#mailserver scenario.

We had a similar problem and lost a lot of time because the help file :wink: told us to use the mail protection wizard, which was nowhere to be found.
Eventually we found the reply to a FAQ on the Avast site, saying this version does not work with 127.0.01 anymore. Just leave the names of your regular pop and smtp server in the appropriate places of your e-mail program.
I did this manually for my wife and checked my Eudora settings and behold, it had already been changed!
So far so good, but…
I do not have these reassuring lines in my last e-mails:
X-Antivirus: avast! (VPS ###-#, mm/dd/yyyy), Inbound message
X-Antivirus-Status: Clean

Has Avast discontinued using these lines? Or were the mails not scanned at all?

The have disapperaed from my incoming and outgoing email as well

They should still be there, is the total of scanned emails being increased?

This is from the headers of my last email

X-Antivirus: avast! (VPS 0446-2, 11/11/2004), Inbound message X-Antivirus-Status: Clean

Browsing different threads I came across the eicar-test virusses. I sent myself the first 6 tests - all except one were blocked. So it seems Avast is scanning (shshsh - don’t tell anybody)
The only file not blocked was smime.p7s.
Maybe the Man From Avast wants to know.