Help me understand. Why is it that when I scan some moderately sized jpeg images on my hard disc (say, 200k or so) with the on-demand or on-access scanner it takes mere seconds but when I send the same pictures as email attachments Avast takes many minutes to scan the mail and it’s attachments. I have had to resort to increasing the ‘timeout’ on my email program.
Many thanks.
But how do you measure the scanning time when sending by mail ? If you watch the mail icon in taskbar, then the time comprises also sending the mail to the server.
Well, I don’t actually time it but it takes, many, many minutes. So long, in fact, that sometimes I think it’s hung up. It’s doubly frustrating because there is no progress bar to tell you how far the email scanning procedure has progressed so you’ve no idea how long you’ve got to wait! I just wondered if the long scan time was normal - not a major beef but it’s just about the only thingI don’t like about Avast!
jhiker, just my opinion, but depending of your connection speed, the upload of a mail could take much more time than the scanning itself…
If you’re not happy with this feature, keep just scanning the inbound mail (pop server) and not the one you sent… 8)
What email client are you using? Try sending the .jpg attachment with Outlook Express and under the “maintenance” tab log all the server commands to see where things are really getting hung up. With and without Avast! scanning. I use Thunderbird and take only a few seconds to send out a 200KB .jpg, and can’t see a difference with and without Avast! Windows XP SP2.
jhiker, what avast version (build) do you have ?
I have version 4.6 HE - just updated a couple of days ago.
I realise some (if not all) of the delay is caused by my lowly dial-up connection but I can’t help thinking the mail scanning is taking an inordinately long time.
I’ll try a couple of experiments with Avast mail scanner ON and OFF and see what gives.
Apologies Vojtech - it’s not Avast, it’s my connection.
I sent a 282k jpeg with Avast scanning outbound mail in 130 seconds.
I then switched off the Internat Mail provider and repeated the excercise and it took 128 seconds.
I guess I’ve been barking up the wrong tree!