Mail Sheild

Hi, I have Avast installed but, for some unknown reason, the Mail Shield has turned off. I have clicked on “Turn On” but nothing happens and I have clicked on “Fix Problem” but nothing happens. Everything else is running perfectly. Has anyone any idea what has happened and how to fix it? I would be very, very grateful for some help. Many thanks.

Try this: http://forum.avast.com/index.php?topic=57646.msg485911#msg485911

Thanks, Zyndstoff, I’ll give it a try now and let you know if it works.

Okay.

Hi Zyndstoff. Well, it worked!! I had already tried that earlier this morning but obviously I had done something wrong, but it has worked this time and my antivirus is now running perfectly. Thanks very much for your help.

No Prob.
Sometimes even a “repair” via add/remove programs/avast is enough.
But this way it is from scratch and should be okay.