Hi
I have just installed Avast free. I am using windows 8.1, the mail app on the desktop connects to Hotmail but will not connect to my Gmail account unless I turn off the webshield can someone help me fix this
Thanks
Any other security programs installed?
Is factory preinstalled antivirus or previously used antivirus removed according to vendors instructions?
You can create an exclusion.
GUI>Settings>Anti-Virus>scroll down to “exclusions”>add exclusion.
- Run Certmgr.msc, go to Trusted Root Certification Authorities and find “avast! Mail Scanner Root” certificate and export it to a file
- Go to the mail client’s certificate store and import that certificate