Hi once these runs have completed could you let me know what problems you are having

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL SRV - [2011/10/25 07:59:16 | 000,244,960 | ---- | M] () [Auto | Running] -- C:\Program Files\StartNow Toolbar\ToolbarUpdaterService.exe -- (Updater Service for StartNow Toolbar) IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.live.com/sphome.aspx IE - HKU\S-1-5-21-4158349797-3636760143-130653969-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://search.live.com/sphome.aspx IE - HKU\S-1-5-21-4158349797-3636760143-130653969-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com FF - prefs.js..browser.search.defaultenginename: "MyStart Search" FF - prefs.js..browser.search.selectedEngine: "MyStart Search" [2011/11/29 13:24:02 | 000,000,000 | ---D | M] (StartNow Toolbar) -- C:\Documents and Settings\Owner.YOUR-B442BBB35B\Application Data\Mozilla\Firefox\Profiles\v0sz23ce.default\extensions\{5911488E-9D1E-40ec-8CBB-06B231CC153F} [2011/10/09 05:01:43 | 000,002,207 | ---- | M] () -- C:\Documents and Settings\Owner.YOUR-B442BBB35B\Application Data\Mozilla\Firefox\Profiles\v0sz23ce.default\searchplugins\MyStart Search.xml O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No CLSID value found. O2 - BHO: (StartNow Toolbar Helper) - {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files\StartNow Toolbar\Toolbar32.dll () O2 - BHO: (BrowserHelper Class) - {8A9D74F9-560B-4FE7-ABEB-3B2E638E5CD6} - C:\Program Files\SGPSA\SearchAssistant.dll (Make The Web Better, LLC) O2 - BHO: (Fast Browser Search Toolbar Helper) - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll () O3 - HKLM\..\Toolbar: (Fast Browser Search Toolbar) - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll () O3 - HKLM\..\Toolbar: (StartNow Toolbar) - {5911488E-9D1E-40ec-8CBB-06B231CC153F} - C:\Program Files\StartNow Toolbar\Toolbar32.dll () O3 - HKU\S-1-5-21-4158349797-3636760143-130653969-1006\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found. O3 - HKU\S-1-5-21-4158349797-3636760143-130653969-1006\..\Toolbar\WebBrowser: (Fast Browser Search Toolbar) - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll () [2011/06/22 15:30:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Owner.YOUR-B442BBB35B\Application Data\OpenCandy

:Files
ipconfig /flushdns /c
C:\Program Files\Fast Browser Search
C:\Program Files\SGPSA
C:\Program Files\StartNow Toolbar

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

.
THEN
.

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks, also allow the installation of the recovery console

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now