Every time I reboot, I get these errors, I tried scanning with boot-time scan and full scan, but no threats were detected… how do I remove this infection?
Hi there.
Please follow this guide and attach the requested logs: https://forum.avast.com/index.php?topic=53253.0
Once done a malware expert will assist you.
Note: The Malwarebytes Anti-Malware log needs to be saved as ANSI, otherwise it will be corrupted.
Monitoring…
Here are the logs:
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
The system did require a reboot, so far no pop-ups from avast
Very good. Let me know in couple of hours if everything is fine.
Thank you so much! I will let you know! I noticed some of the stuff had to do with ccleaner, any reasons why?
I am not sure I understand?
Ah, nevermind. thank you anyways!
No problems whatsoever, thank you! It seems the issue was resolved!
I am yet another with the svhost problem. I have had it for some time, hoping that I would find a program to fix it. I get up to 16 Avast blocks each time I turn on my computer. I do appreciate you willingness to help us. Thanks.
I have attached the log files.
jwatts
i DID NOT INCLUDE ONE FILE IN THE PREVIOUS POST.
Here it is …
Hello,
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Scan with Farbar Recovery Scan Tool
Please download Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.
[*]Double-click to run it. When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
[*]The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Thanks for the reply.
Here are the two additional files requested.
Thanks, jwatts
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
TwinHeadEagle,
You are providing a really great service …. Thanks so much! It cleared up this tenacious problem that has really frustrated me.
I have tried at least eight different programs that were reported to have helped to eliminate this problem. I even purchased Spyhunter. Spyhunter tried really hard to help. They even had a tech connect with my computer to try to find the problem with no success. They said that I need to contact Avast.
I will contribute.
Thanks again,
jwatts
Thank you
Post-cleanup procedures:
Download DelFix by Xplode and save it to your desktop.
[*]Run the tool by right click on the
http://www.imgdumper.nl/uploads6/51a5ce45267c1/51a5ce45263de-delfix.png
icon and Run as administrator option.
[*]Make sure that these ones are checked:
[]Remove disinfection tools
[]Purge system restore
[*]Reset system settings
[*]Push Run and wait until the tool completes his work.
All tools we used should be gone. Tool will create an report for you (C:[B]DelFix.txt)
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.