Malicious file disappeared?

A quick scan will suffice ;D

Okay here’s the OTL log. It didn’t produce an “extras log” this time.
Since you didn’t tell me to, I didn’t check mark “scan all users”. Is that okay?

Is the malware gone now?

Also, I think I’ll have to use Internet Explorer to save ComboFix to the Desktop. I can’t figure out how to download/save to desktop on Firefox.

Not quite… We will need Combofix to check out the services.exe file first

I accidentally downloaded ComboFix, via IE, to the Downloads folder. Would it be safe to just delete it and empty it from the recyle bin?

I’m not very good with/knowledgeable about this kind of stuff, so I want to make sure I do this right and don’t mess anything up.

Sorry for all the trouble.

Just right click Combofix, select cut
Then on your desktop right click and select paste

Ok I did what you said.
Here’s the log.

EDIT: Forgot to include this…
The computer is running pretty smoothly. All the “problems” I listed above are gone now.

Here’s the FSS log.
Note: I drug the FSS executable file that I downloaded from the Downloads folder to the desktop. Hope that didn’t affect anything?

Is there anything left that I need to do?
Thanks for everything! :slight_smile:

How is the computer behaving now ? Any problems ?

The internet seems to be running slightly faster now. Avast! still is unable to update (whether automatically or manually) despite being connected to the internet. But this has been happening for a while. And if I remember correctly, the logs I posted said Avast! was updated, despite all the pop-ups I get about it needing updating/being unable to update. Otherwise, I see no problems. Then again, I usually don’t notice anything “bad” or suspicious when computers get malware unless it’s obvious (i.e wallpaper changes, new favorites that weren’t there before etc…)

Did you see anything “bad” in the newest logs I posted?
Thanks again!
-Misuzu

No that looks OK now … For Avast have you tried a repair ?

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[
]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[
]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[
] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[
]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:

Whenever I type in “ComboFix /Uninstall”, ComboFix runs like it did the first time I used it. In other words, it asks if I want to update it etc… When I let it update, several warnings from Avast! popped up. I keep getting several warning pop-ups from Avast! everytime I type “ComboFix /Uninstall” into the Run box. (as seen in the attachments)

What am I doing wrong?
Sorry to bother you.

Not a problem … Skip that step and OTL will uninstall it for you when you run the cleanup button

This happened once before and sUBs needed to make a minor adjustment to the uninstall routine… I will let him know

Alright, I “cleaned up” using OTL and installed a new version of Java. I’ll be making a new restore point soon. :smiley:

EDIT: I created a new restore point but I can’t find Start > All programs > Accessories to get rid of the infected ones. I used Windows Help and Support to find “Disk Cleanup”. However after “Disk Cleanup” gets done calculating how much free space I’ll get, it asks me what I want to permanently delete. What should I checkmark or just leave it on default? (By default it says it’ll delete “Internet Downloaded Programs” (or something like that), “Temporary Internet Files” and “Thumbnails”).

One last question, if you don’t mind?

I think my family’s MP3 Player(s) have been plugged into this computer around the time of infection. So the MP3 Players may be infected, I think? I wouldn’t want to get infected again. I use “Panda USB Vaccine” to protect this computer from malware via removable media. Is this an effective method to protecting computers from removable media? It doesn’t seem to be able to “vaccinate” all kinds of removable media, but it seems pretty good so far.

Do you have any suggestions when it comes to protecting computers from removable media malware? Or is what I have good enough?

Thanks for everything! :smiley:
Sorry for all the questions and problems.

A little picture to help ;D
Yes select all to delete and on the more options tab delete all bar the latest restore point

I use "Panda USB Vaccine" to protect this computer from malware via removable media
That is good

I was looking for “Disk Cleanup” under “Control Panel”, no wonder I couldn’t find it. ???

Following your instructions, I cleaned out all the previous/older restore points! :smiley:
The computer seems to be working slightly faster after all this too.

Sorry this whole process took so long.
Thanks so much for all your help! :smiley:
-Misuzu

Not a problem, it keeps me off the street and out of the bars ;D