I’ve been checking the details on the folder containing RecInfo and to be honest, I have absolutely no clue what it is. There’s no indication of who it’s connected with, but there are files like Recinfo.exe.manifest, Recinfo.vshost, etc.
Also, I tried to run the fix, but it didn’t seem to work. the first time, just after starting to run it, I received an error stating “Windows has encountered a critical error and wil restart automatically in one minute. Please save your work now.” after which the computer restarted itself one minute later. The second time, OTS froze, as did the computer, and I received a blue screen error with the words BUGCODE_USB_DRIVER near the top. Not sure if any of that is of any use, but after the blue screen error, the computer restarted itself a second time, so I’m not sure if I should try again or not.