Hello there! Like some others, I have a “threat has been detected” pop happening over and over again. It is always Malicious URL Blocked, and the object always ends in /task/6/. I read on another post that this is a virus trying to “phone home”.
I am going through the process you have offered - Logs to assist in cleaning malware - running adwcleaner now, and hope someone out there will read my logs and help me.
And now I can’t run aswMBR.exe because it is not a valid Windows 32 file or something. Hopefully someone can help me with what I posted so far as the pops still going non stop… all objects ending in /task/6/
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Run AdwCleaner again and scan, once completed select all and press clean
Could you attach a screenshot of the Avast alert please as that will give more information
Download and Install Combofix
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
Okay, took me a second time, but found the log from the combofix… read it was outputting to this 3277 file thingy dingy.
When I tried to attach and/or look at the file, I got a message saying I have no permission to do so.
I can’t find the “text” file you refer to… searched computer for “combo” to no avail.
Avast blocking pop ups still happening over and over…
Please see attached file. Sooooo thankful for your help in getting this laptop working! Not sure what else a gal would do without the likes of folks like you! :o
Yes, Bob, thank you. As evidenced by the many hour lapses in my responses I am happy to be patient. But I will be sure and remember your sound advice.
Essex, ran combofix again… I think the attached is the log you are requesting- have a whole file of combofix stuff now. Pop ups still happening. Not sure combofix ran completely as there were multiple crashes along the way? Maybe I will run it again while I await your response.
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.