If the alerts are still present after this run could you attach a screenshot of the alert
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
IE - HKU\S-1-5-21-2354003838-3342970119-1810536662-1000\..\URLSearchHook: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - No CLSID value found
IE - HKU\S-1-5-21-2354003838-3342970119-1810536662-1000\..\URLSearchHook: {b6ac5e3c-5ceb-4e72-b451-f0e1ba983c14} - No CLSID value found
IE - HKU\S-1-5-21-2354003838-3342970119-1810536662-1000\..\SearchScopes\{2ABFF142-D2D3-4136-A118-9DB088FBBA00}: "URL" = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=kw&q={searchTerms}&locale=&apn_ptnrs=TV&apn_dtid=OSJ000YYUS&apn_uid=4D731D10-7C27-4F60-8726-34ACEFFCA885&apn_sauid=52D5C7A0-DF7E-4B93-8648-A7F3FD76DA07
FF - prefs.js..extensions.enabledAddons: %7Bddff2c54-6360-42a9-b7d7-ddafa13c89b8%7D:1.3
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3 - HKU\S-1-5-21-2354003838-3342970119-1810536662-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-2354003838-3342970119-1810536662-1000\..\Toolbar\WebBrowser: (no name) - {724D43A0-0D85-11D4-9908-00400523E39A} - No CLSID value found.
O3 - HKU\S-1-5-21-2354003838-3342970119-1810536662-1000\..\Toolbar\WebBrowser: (no name) - {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No CLSID value found.
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
[2013/10/24 00:07:24 | 000,000,000 | ---D | C] -- C:\ProgramData\SparkTrust
[2013/08/17 14:18:01 | 000,000,400 | ---- | C] () -- C:\Windows\SysWow64\drivers\fgsqtfk566.dat
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.