Does this only occur when you open e-mails ? Is it a specific one or any
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
IE - HKCU\..\SearchScopes\{AD5A96C8-08CB-4BE5-92DA-AD0D0A982F42}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3240727&CUI=UN30803840692548723
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\EXTENSIONS\\{B21F5E31-B8E8-41CD-B74C-168A71A10E49}: C:\Users\Winston\AppData\Local\GreatArcadeHits\gahff.xpi [2013/10/07 14:12:46 | 000,010,541 | ---- | M] ()
[2013/10/07 14:12:51 | 000,003,746 | ---- | M] () -- C:\Users\Winston\AppData\Roaming\Mozilla\Firefox\Profiles\pzrf4nm2.default\searchplugins\safeguard-secure-search.xml
O2 - BHO: (GreatArcadeHits Add-on) - {D0C21091-FF8E-432C-9006-0540E81BA9D7} - C:\Users\Winston\AppData\Local\GreatArcadeHits\GreatArcadeHitsIE.dll (GreatArcadeHits)
O3 - HKLM\..\Toolbar: (no name) - 10 - No CLSID value found.
O4 - HKLM..\Run: [NPSStartup] File not found
[2013/10/07 14:12:46 | 000,000,000 | ---D | C] -- C:\Users\Winston\AppData\Local\GreatArcadeHits
[2013/10/07 14:12:40 | 000,003,746 | ---- | M] () -- C:\Program Files\Mozilla Firefoxsafeguard-secure-search.xml
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.