Hello, avast has been alerting me constantly of blocking a harmful site. I have run numerous scans with Avast and Malwarbytes in and out of safe mode, but neither show anything infected. I’m at a loss of what to do.
I run on Windows 7, 64-bit if that helps.
follow this guide and attach the logs…not copy and paste. http://forum.avast.com/index.php?topic=53253.0
AdwCleaner
Mawarebytes
OTL
aswMBR
Ok, I ran the scans as instructed (attached below). However, when the OTL finished only one log popped up. I did a search for the other that was supposed to appear but couldn’t find it. Should I run the OTL again? Thanks in advance.
@Justabox
Hello and Wellcome to avast. 
[*] I will be working on your Malware issues this may or may not solve other issues you have with your machine.
[*] The fixes are specific to your problem and should only be used for this issue on this machine.
[*] If you don’t know or understand something, please don’t hesitate to ask.
[*]Please refrain from making any further changes to your computer (Install/Uninstall programs, delete files, edit the registry, etc…)
[*] Please DO NOT run any other tools or scans whilst I am helping you.
[*] It is important that you reply to this thread. Do not start a new topic.
[*] Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
[*] Absence of symptoms does not mean that everything is clear.
Step#1
Please download zoek.exe and save it to your desktop.
[*] Close any open browsers.
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*] Double click on zoek.exe to run the tool .
Please wait while the tool does not start…
[*] Select "Combined fix"options
http://fotkica.com/thumbs3/1_tmb_149978192_zoek.jpg
(bottom right)
[*] Copy the text present inside the code box below and paste it into the large window in the zoek tool:
resetIEproxy;
iedefaults;
filesrcm;
startupall;
emptytemp;
emptyclsid;
emptyiecache;
emptyjava;
emptyflash;
emptyIEcache;
[*] Click on Run script button
Please wait until a logreport will open (this can be after a reboot)
[*] Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”
Step#2
Download TDSSKiller and save it to your desktop
Execute [b]TDSSKiller.exe[/b] by doubleclicking on it.
[*] Press Start Scan
[*] If Suspicious object is detected, the default action will be Skip, click on Continue.
[*] If Malicious objects are found, select Cure.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, [b]C:\TDSSKiller.<version_date_time>log.txt[/b]
Please post the contents of that log in your next reply.
New logs attached.
Hi,
[*]Re-run TDSSKiller.exe and click on Change parametres.
[*]Under Additional options check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK
[*]Click on Start Scan.
[*]If an infected file is detected, the default action will be Cure, click on Continue.
[*]If a suspicious file is detected, the default action will be Skip, click on Continue.
[*]It may ask you to reboot the computer to complete the process. Click on Reboot Now.
[*]Click the Report button and attach the contents of it into your next reply
Note:It will also create a log in the [b]C:[/b] directory.
Download ComboFix from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.
How to disable avast:
[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
[*]Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn on this option after the cleaning.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
Sorry for the delayed reply.
I’ve ran into a snag with downloading combofix to my desktop. I’m not getting the prompt to choose where to save it, and I’m not sure how to change that. It goes straight to my downloads folder.
Then just cut Combofix.exe from Download folder and paste it to your Desktop. 
Combofix is recommended to be run from desktop.
TDS and combofix logs.
@Justabox
Multiple Antivirus Programs
You are running more than 1 Antivirus program!
AV: avast! Antivirus Disabled/Updated
AV: Trend Micro Titanium Internet Security Disabled/Outdated
Running - more than one - antivirus program is not recommended because:
[*]They can conflict with each other.
[*]Report the other antivirus software as malicious.
[*]Antivirus programs use an enormous amount of computer’s resources… actively scanning your computer.
[*]Can cause your computer to become unstable…run slowly and even, in rare cases, BSOD crash…etc
I strongly suggest you uninstall one of them. Which one, is your decision.
Personally, I recommend that you remove TrendoMicro but this is definitely your choice
Then download TrendMicro AV or avast Uninstaller tool from here to remove remains
http://singularlabs.com/uninstallers/security-software/
You did not follow my instructions for running TDSSKiller! :-\
[i]If an infected file is detected, the default action will be Cure, click on Continue. If a suspicious file is detected, the default action will be Skip, click on Continue.[/i]
You just removed a couple of legitimate items…
Step1
Please re-run TDSSKiller as before (with change parametres ) and use Delete option for this entry (If persist)
\Device\Harddisk0\DR0 ( TDSS File System )
- Attach here fresh TDSSKiller log.
Step2
Lets try to restore leght files and see is that need to be done …
You need to download TDDS Qlook
Disable AntiVirus and duble click to run the tool.
There are two options.
A Scan
B Fix
Press A for Scanning and press Enter
When tool done his work, attach here TDSSQ.txt report.
Note: Notepad will also be saved on C:\TDSSQ.txt
Step3
Download DDS and save it to your Desktop from here:
http://download.bleepingcomputer.com/sUBs/dds.scr
Double click dds to run the tool.
* When done, DDS will open two (2) logs:
1. DDS.txt
2. Attach.txt
Save both reports to your desktop. DDS.txt and Attach.txt attach back to topic.
Re-run Zoek.exe tool
[*] Close any open browsers.
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*] Double click on zoek.exe to run the tool .
Please wait while the tool does not start…
[*] Select "Combined fix"options
http://fotkica.com/thumbs3/1_tmb_149978192_zoek.jpg
(bottom right)
[*] Copy the text present inside the code box below and paste it into the large window in the zoek tool:
filesrcm;
startupall;
[*] Click on Run script button
Please wait until a logreport will open (this can be after reboot)
[*] Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”
We will remove Combofix.
It is necessary to uninstall ComboFix :
[list] [*] Click Start (or
http://amf.mycity.rs/pg/images/VistaStartButton.png
) then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
[*] In the line of text type in (Copy) the following:
ComboFix /Uninstall
Note that there is a space between " ComboFix " and " /Uninstall " .
[*] then click OK (or press Enter ).
Wait for the uninstall process is complete.
Ugh of course I would cause more problems. Hopefully I did it right this time.
Couldn’t fit the last log in previous post.
Ok, there is no need to restore files … they are still where they need to be
If you dont have any more malware warnings (becouse you shouldn’t have them anymore) then lets remove other used tools…
Re-run OTL and click on CleanUp! button.
You will be asked to reboot the machine to finish the cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTL. Feel free to manually delete any tools it leaves behind.
Awesome, I did all that, no more pop ups! Thanks for all the help and your patience. Really really appreciate it 