ok. Newbie here and having some problems. First I couldn’t register from my PC as the registration screen was not fully showing. I ended up doing it through my phone. Next, when I tried to start a new post, the verification section at the bottom was not showing. So I am doing this from a work PC, but the website is not showing any graphics. hopefully someone can help me out.
Could you attach a screenshot of the alerts please
Download the latest version of TDSSKiller from here and save it to your Desktop.
[*]Doubleclick on TDSSKiller.exe to run the application
https://dl.dropbox.com/u/73555776/tdss%20start.JPG
[*]Then click on Change parameters.
https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG
[*]Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
[*]Click the Start Scan button.
[*]If a suspicious object is detected, the default action will be Skip, click on Continue.
https://dl.dropbox.com/u/73555776/tdss%20threat.JPG
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
[*]Get the report by selecting Reports
https://dl.dropbox.com/u/73555776/tdss%20report.JPG
[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please copy and paste its contents on your next reply.
12:21:49.0031 3860 TDSS rootkit removing tool 2.8.16.0 Feb 11 2013 18:50:42
12:21:51.0031 3860 ============================================================
12:21:51.0031 3860 Current date / time: 2013/03/19 12:21:51.0031
12:21:51.0031 3860 SystemInfo:
12:21:51.0031 3860
12:21:51.0031 3860 OS Version: 5.1.2600 ServicePack: 2.0
12:21:51.0031 3860 Product type: Workstation
12:21:51.0031 3860 ComputerName: JOHN-DELL
12:21:51.0031 3860 UserName: John
12:21:51.0031 3860 Windows directory: C:\WINDOWS
12:21:51.0031 3860 System windows directory: C:\WINDOWS
12:21:51.0031 3860 Processor architecture: Intel x86
12:21:51.0031 3860 Number of processors: 1
12:21:51.0031 3860 Page size: 0x1000
12:21:51.0031 3860 Boot type: Normal boot
12:21:51.0031 3860 ============================================================
12:21:56.0937 3860 BG loaded
12:21:57.0531 3860 Drive \Device\Harddisk0\DR0 - Size: 0x950A60000 (37.26 Gb), SectorSize: 0x200, Cylinders: 0x1300, SectorsPerTrack: 0x3F, TracksPerCylinder: 0xFF, Type ‘K0’, Flags 0x00000054
12:21:57.0578 3860 ============================================================
12:21:57.0578 3860 \Device\Harddisk0\DR0:
12:21:57.0609 3860 MBR partitions:
12:21:57.0609 3860 \Device\Harddisk0\DR0\Partition1: MBR, Type 0x7, StartLBA 0x3F, BlocksNum 0x4A852C1
12:21:57.0609 3860 ============================================================
12:21:57.0843 3860 C: ↔ \Device\Harddisk0\DR0\Partition1
12:21:57.0843 3860 ============================================================
12:21:57.0843 3860 Initialize success
12:21:57.0843 3860 ============================================================
There will be a larger TDSSKiller log at the following location, could you attach that please
C:\TDSSKiller date time
There were two file that I have attached.
Could you re-run TDSSKiller with the same parameters as before
When you see the following element select delete :
\Device\Harddisk0\DR0 ( TDSS File System )
Once done could you let me know how the computer is behaving
Seems to be working fine. No more malicious URLs detected. I was also having a problem with my sound going away but that seems to be no longer an issue.
I thank you very much for you help with this.
Subject to no further problems ![]()
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean ![]()
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe ![]()