Malware Alerts - Help Needed

Hi all,

I have been getting Malware alerts while browsing the web flagged to me by Avast (see below)

http://i830.photobucket.com/albums/zz226/skatmanb/snip_zps186241c7.png

I have run the Malware scanning tools suggested in this topic and have attached the logs to this thread.

I am still receiving Malware alerts following completion of these scans and reboots.

Please advise

First thing you must do is uninstall chrome, only save bookmarks and passwords. You may reinstall once we have completed

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 2014-11-16 18:40 - 2014-11-17 20:06 - 00000000 ____D () C:\ProgramData\CouponFactory 2014-11-16 18:39 - 2014-12-14 20:33 - 00000000 ____D () C:\ProgramData\saveron 2014-11-16 18:39 - 2014-11-16 18:40 - 00000000 ____D () C:\ProgramData\dcda966e1f24e81 2014-11-16 18:04 - 2014-11-16 18:04 - 00000000 ____D () C:\Users\Sam\Documents\Optimizer Pro C:\Users\Sam\AppData\Local\Google\Chrome EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

Many thanks, I have completed the instructions in order.

Please see attached logs.

So far not seen any alerts (although this is pretty much the only web page I have navigated to.)

Looks good, re-install chrome now if you wish to then use it for a while and let me know if the alerts have ceased

All good so far.

Thanking you kindly you’ve been a great help :slight_smile:

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: