I have scanned my PC (xp) with avast home edition. A malware was found and I attempted to move it to the chest. Avast would not let me do that, so I deleted it, and the scanning processes started all over again from the beginning. I running the scan in safe mode. What am I doing wrong?
Welcome to the fourms dwnhll,
Please do the following:
Malwarebytes Antimalware (MBAM)
1 Download Malwarebyes’ Antimalware here
2 Proceed to installing MBAM after downloading
3 On the last dialog box, do not forget to leave Update Malwarebytes’ Antimalware and Run Malwarebytes’ Antimalware checked
4 Malwabytes’ Antimalware GUI would appear, from there select Perform Quick Scan and click Scan
5 When scan is completed, click Show Results
6 Click Remove Selected and then, a notepad file will appear.
7 On the notepad window, click File > Save As and save it on your desktop. You may now close MBAM.
OTL
1 Download OTL to your Desktop
2 Double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
3 Under the Custom Scan box paste this in:
netsvcs
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
/md5stop
c:\windows\system32*.dll /lockedfiles
c:\windows\system32\drivers*.sys /lockedfiles
%systemroot%*. /mp /s
CREATERESTOREPOINT
4 Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long.
5 When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
6 Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and paste them into your reply as an attachment.
welcome to the forum from me as well another program that is recommended here is SAS that you can scan with as a second option to malwarebytes.
http://filehippo.com/download_superantispyware/
good luck! and write back on your progress or if you get problems.