Malware and Win32

system · 2015-07-01T10:34:10.000Z

Hi all

I had some help from the forum last week using Zoeke. Although it seemed to do the trick, after a day Avast started pinging again like mad. It is now worse than ever. It’s coming up with Win32:gen and all sorts of other things. Can anyone help eradicate the problem(s) once and for all?

Many thanks

Gavin

Pondus · 2015-07-01T10:37:00.000Z

Follow instructions here https://forum.avast.com/index.php?topic=53253.0
Attach requested logs

TwinHeadedEagle · 2015-07-01T11:01:59.000Z

I overlooked your topic. Post here only both fresh FRST reports.

system · 2015-07-01T12:03:15.000Z

Hi TwinheadedEagle and Pondus

I’ve performed the logs mentioned in the link by Pondus and in the order mentioned on the link. Since running Malwarebytes, Avast hasn’t beeped but that doesn’t fill me with confidence that whatever it is has gone. Malwarebytes said it removed 16 items. Anyway, here are the logs.

Any help you can give would be much appreciated

system · 2015-07-01T12:03:35.000Z

And finally the scan log.

Eddy · 2015-07-01T12:30:10.000Z

Where is addition.txt (Farbar) ?

system · 2015-07-01T12:53:09.000Z

Ah, like an idiot I uploaded the same file first. Sorry about that. Here it is.

Eddy · 2015-07-01T12:59:01.000Z

If you truly where a idiot, you would not have been able to correct your little mistake ;D

Just have some patience now.
TwinHeadEagle will guide you further.

If he doesn’t, let me know and I will shoot that Eagle with his two heads out of the air. ;D

system · 2015-07-01T13:02:00.000Z

Cheers Eddy!

TwinHeadedEagle · 2015-07-01T16:17:59.000Z

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

system · 2015-07-01T16:59:50.000Z

Hi Eagle

I’m still running the tool It’s taking a while (26 mins so far) but i’ll post the resultant fixlog once it has completed. Thanks for all of your help

system · 2015-07-01T17:57:04.000Z

Hi Eagle

I attach the log. I had to run the process twice as it seemed to hang (due to my frantically trying to save my work in Word) the first time. Seems to be running much better. The fan on my PC has been very noisy for the last couple of weeks and when monitoring the temperature it was as high as 60c! It is now running at a much more normal 30-35c! I can only assume this is because of whatever nasties I had on the PC!

Please let me know what you think of the attached log. Do you think we’ve cracked it?

Thanks for everything

G

Eddy · 2015-07-01T18:05:19.000Z

Just curious, what was 60c ?
The cpu, the case, a drive, graphics card or… ?

A noisy fan can be a sign the case (everything inside it) needs a good cleaning.
That also means taking out the PSU and open it so you can clean it on the inside as well.

For now the main question is…
How is the system behaving now ?
Getting any errors, alerts or something like that ?

TwinHeadedEagle · 2015-07-01T18:42:37.000Z

Keep me updated if everything is fine.

system · 2015-07-01T18:46:03.000Z

Hi Eddy/TwinHeadedEagle

It was the CPU (a dual core processor) running at 60c. I’m a bit braver when it comes to hardware and so I’d already removed the PSU and cleaned inside, though it was pretty spotless anyway and nothing obvious blocking airflow. Fan bearing was also nice and smooth so no obvious hardware problem.

Thing is, after TwinHeadedEagle’s interventions - well, in fact after removing the Malwarebytes - it has been running much quicker and the temperature of the CPU is half what it was. No error messages, Avast beeps/alerts or anything. Fingers crossed! Thanks everyone for helping Great forum BTW.

Eddy · 2015-07-01T19:10:06.000Z

Ok, all sounds good to me.
Let us know if anything changes.

b.t.w., 60c for a cpu isn’t really all that high.
Most can take 75c-80c without a problem.
Ofcourse, the lower the temperature the better.
Keep cleaning the system e.g. once a year.

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