Malware Popups

Viruses and worms
1

Hi Team,

I’m hoping that you can help me.

For the past few days, I have been getting continual Avast Webshield pop ups warning of a blocked “harmful webpage or file”.

This happens as soon as I connect to the internet and before I even open my browser. There are generally 12 - 14 popups each time.

The popups are similar to these (Same domain names, and file types, slightly different file names):

http://anythicago.com/4141/LighterInit_142669556110029.dll
http://anythicago.com/4141/AppendRunner_142669424824243.dll
http://simplesitescan.net/4141/PragmaEngine_142669353230044.dll
http://bestdriverstar.net/4141/ReactorTurbo_142667302566415.dll

Hopefully you should all of the scan files needed attached to this message.
Thanks in advance.

2

Hello

https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

[*]Right-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/51a612a8b27e2-Zoek.png
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
[]Wait patiently until the main console will appear, it may take a minute or two.
[]In the main box please paste in the following script:

createsrpoint;
autoclean;
emptyalltemp;
bitsadmin /reset /allusers;b
ipconfig /flushdns;b

[*]Make sure that Scan All Users option is checked.
[*]Push Run Script and wait patiently. The scan may take a couple of minutes.
[*]When the scan completes, a zoek-results logfile should open in notepad.
[*]If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

3

Argus,
Thanks for your help. Zoek results attached.

4

Export your bookmarks
https://support.google.com/chrome/answer/96816?hl=en

Close all Chrome windows and tabs.
Go to the Start menu > Control Panel.
Click Programs and Features.
Double-click Google Chrome.
Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "
http://Also delete your browsing data
" checkbox.

Click Start, copy in search [B]%LOCALAPPDATA%[/B] and remove folder Google

Download and install Chrome
https://www.google.com/intl/en/chrome/browser/desktop/

https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
Fix with Farbar Recovery Scan Tool

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[B] This fix was created for this user for use on that particular machine.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif

https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
Running it on another one may cause damage and render the system unstable.
https://sites.google.com/site/cannedfixes/home/hosted-images-formatting/icon_exclaim.gif
[/B]
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

[*]Right-click on
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
[*]Press the Fix button just once and wait.
[*]If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
[*]When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

5

Run it. Details attached.

6

How’s your computer behaving now?

7

Ive restarted a couple of times (normally when the issue arises) and it hasnt shown up, so fingers crossed you have resolved things! Thanks for your help.

8

Glad we could help.

The following will implement some post-cleanup procedures:

Download DelFix by Xplode and save it to your desktop.

[*]Run the tool by right click on the
http://www.imgdumper.nl/uploads6/51a5ce45267c1/51a5ce45263de-delfix.png
icon and Run as administrator option.
[*]Make sure that these ones are checked:

[]Remove disinfection tools
[]Purge system restore
[*]Reset system settings

[*]Push Run and wait until the tool completes his work.
All tools we used should be gone. Tool will create an report for you (C:[B]DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

9

Job done! Tool has been run and all items have been cleared up. Thanks again!

10

Glad we could help.