Malware url:mal Google

Viruses and worms
1

Hi,

I’ve got similar the same problem as http://forum.avast.com/index.php?topic=96684.0.

Google and Google-analitics is blocked by avast. Ping to google.com goes with IP 173.194.70.100.

First I checked for viruses, and found 4 viruses and deleted them.

Before I got here, I’ve been searching for some solution. I found one, that used Malwarebytes and SUPERAntiSpyware. I’ve already done the testing and removed more than 800 threads with SUPERAntiSpyware and more than 100 threads with Malwarebytes, but I didn’t save the log so I’m testing again. Is there possibility to help me without the log?

Sorry for not posting the logs and also sorry for the spelling.

2
Malwarebytes, but I didn't save the log so I'm testing again.
logs are autosaved in Malwarebytes..... open it and see the logs tab at top long time since i used it so cant remember how/if SAS did it...
3

follow this guide and attach the logs…not copy and paste. http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR

when done a removal expert will check the logs and help you

4

Here are the logs. I’ve got more from Malwarebytes, they will be in next post.

5

Malwarebytes

Some of them are in czech, hope it will still be usefull.
Sorry, didn’t notice it earlier, and the PC is too slow to run it all again.

6

malware removers are notified
not sure if they are still online so you may have to wait until tomorrow before they reply
they are usually here after work hours eruropean time

7

Hi language is not a problem, I will need to run three programmes on this. The first should stop the redirects

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
O7 - HKU\S-1-5-21-1409082233-725345543-839522115-1004\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: DisallowRun = 1
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab (Reg Error: Value error.)
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Key error.)
O33 - MountPoints2\{40c4c812-333e-11df-a225-00112f066929}\Shell\AutoRun\command - "" = G:\svchosts.exe

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download the latest version of TDSSKiller from here and save it to your Desktop.

[*]Doubleclick on TDSSKiller.exe to run the application

https://dl.dropbox.com/u/73555776/tdss%20start.JPG

[*]Then click on Change parameters.

https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG

[*]Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

[*]Click the Start Scan button.

[*]If a suspicious object is detected, the default action will be Skip, click on Continue.

https://dl.dropbox.com/u/73555776/tdss%20threat.JPG

[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

[*]Get the report by selecting Reports

https://dl.dropbox.com/u/73555776/tdss%20report.JPG

[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

Please attach its contents on your next reply.

FINALLY

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

8

It seems, that Combofix is stuck. I didn’t click it. It just wanted to install some kind of windows recovery tool, so I clicked yes and let it install. Now I’ve got blue window saying that it will take 10 or 20 minutes. After maybe 40 minutes and all PC is stuck (so I can’t post logs). What shall I do?

Edit1:
I stopped the avast only for one our, I wanted till restart, but I misclicked. And now it’s more than our, and also clocks in the tray stopped. Also when the TDSSKiller found a malware (something like WinRload) Avast catched it and put it in a virus chest.
And one strange thing. After running OTL fix, after reboot some unknown hardware installed.

Edit2:
So I restarted the PC. Logs will be in next post.

9

Behavior is still the same, google is blocked by avast and it’s still redirected.
Logs attached.

10

OK try this and hold off on combofix for the moment

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

11

Done

Edit:
Redirect is gone, I can search Google and no virus detection appears.

12

Any further problems before I tidy up ?

13

No problems, but I’m not on that PC, I’m just connected via Teamviewer.
Tomorrow we’ll see.

Anyway thanks a lot for all the help.

14

No problem, speak to you tomorrow

15

Everything seems to be ok.
Thanks a lot, you saved me.

16

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave: