Hi, I’ve been infected by a malware. Avast constantly popups.
I’ve done the scans, here are the logs (It seems to have stopped since though).
and what is the message from avast…you may attach a screenshot of the warning
also attach AdwCleaner log…
Let me know if this stops it
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
SRV - [2013/06/03 13:57:49 | 003,085,264 | ---- | M] () [Auto | Stopped] -- C:\ProgramData\Browser Manager\2.6.1339.144\{16cdff19-861d-48e3-a751-d99a27784753}\browsemngr.exe -- (Browser Manager)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKU\S-1-5-21-14233859-4170521584-1177816907-1000..\Run: [421] C:\Users\jo\AppData\Roaming\54045\421.js ()
O4 - Startup: C:\Users\jo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\1650.js ()
[2013/07/18 20:41:10 | 000,000,000 | -HSD | C] -- C:\556
[2012/10/07 22:18:08 | 000,000,000 | ---D | M] -- C:\Users\jo\AppData\Roaming\Babylon
[2013/07/18 20:41:10 | 000,000,000 | -HSD | C] -- C:\Users\jo\AppData\Roaming\54045
:Files
C:\Users\jo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.js
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Still having popups.
Here are the logs from otl and adwcleaner. And a screenshot of the popup.
OK it looks as though the fix did not run properly, lets try again
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
O4 - HKU\S-1-5-21-14233859-4170521584-1177816907-1000..\Run: [421] C:\Users\jo\AppData\Roaming\54045\421.js ()
O4 - Startup: C:\Users\jo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\10.js ()
[2013/07/18 20:41:10 | 000,000,000 | -HSD | C] -- C:\556
[2013/07/18 20:41:10 | 000,000,000 | -HSD | C] -- C:\Users\jo\AppData\Roaming\54045
:Files
C:\Users\jo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.js
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
No popups since I ran OTL and I’m now able to run it in normal mode not only in safe mode which was the case before.
Here is the log.
That looks better, any further problems ?
Nothing so far so I guess I have to thank you. First time I use this forum but I’ll use it more often it’s pretty efficient
I’ll come back if there’s anything else.
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
https://dl.dropbox.com/u/73555776/disc%20clean.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe