hello
i installed malwarebytes today and i found that internet is not working after malwarebytes installed in my laptop.
i unistalled malwarebytes and internet worked now.internet gets connected but no page opens in browser. i tried opera,firefox, chrome. i using 3g dongle
anybody found this problem?how can i solve it??
Tried Malwarebytes forum?
not yet.i got good response from avast forums rather than other forums.avast engineers are experienced ppl so my most problems solved by avast team and users of avast here.
You may attach FRST diagnostic logs, then essexboy will have a look when online later today
i registered in mbam forums now.i will ask them in forums if u say.
i got 2 logs
where i will find FRST diagnostic logs
i got above 2 logs when i scanned my pc
Sticky post At top in Viruses and Worms forum section
Logs to assist in cleaning malware
Second picture. https://forum.avast.com/index.php?topic=53253.0
this is my files
Hi nothing really apparent apart from Hola, which can get you into trouble http://adios-hola.org/
When MBAM is installed and you try to connect what error do you get ?
Is this the pro version trial or the free version
it is trial version.i also tried free version. same problem in free version too. :-\
internet gets connected but no page opens in browser and also cant able to update any software. i.e internet is not working after connecting.see the right side tray icon.internet is connected but none page opens. 
Reading the error message it appears to be a DNS problem
Are you using any VPN or the like… Is Hola still installed
yes i have installed hola,zenmate installed in opera and mozilla firefox but they both are disabled. i.e vpn is switched off.
hola is installed browser. but its not a software so it will only change vpn if i use browser in which hola or zenmate is installed.
btw they both are switched off though i am not able to use mbam in my laptop bcoz internet dont works
OK lets try this … Can you confirm that the internet is blocked only when MBAM is installed
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: CMD: netsh advfirewall reset CMD: netsh advfirewall set allprofiles state ON CMD: ipconfig /flushdns CMD: netsh winsock reset catalog CMD: netsh int ip reset c:\resetlog.txt CMD: ipconfig /release CMD: ipconfig /renew CMD: netsh int ipv4 reset CMD: netsh int ipv6 reset EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
i also want to tell you that i tried 1 thing that if i untick malicious website protection then internet works fine. else if it is ticked then internet do not works. rite now i have unticked malicious website protection so i am using internet now and posting now here.see screenshot please.
Is MBAM generating any alerts when it is ticked ?
no it do not shows any alerts
You can leave that unticked as Avast webshield will cover that
whenever i untick it then it auotmatically gets tick mark again when i reboot my laptop.
Are you looking at Advanced settings tab on left side … what to do when mbam start up