ive been experiencing iexplorer lockups for the past couple days, so i ran malwarebytes, and it found 4 items…can someone tell me what they are? i tried searching for the .dll files but nothing really came up.
thank you
Saty
Objects scanned: 237350
Time elapsed: 38 minute(s), 45 second(s)
I’m with FWF here as this looks like it could be a false positive.
You can only Restore items from the Quarantine (tab in MBAM), that unfortunately places them in the original location (which isn’t the best idea), just do two of them (C:\Program Files\Microsoft Works\cpitv11.dll and the other in the same folder) then upload to virustotal, see below.
im a lil confused, i cant seem to see how to rescan the items in quarantine, so am I to restore those two files, then re run malwarebytes and see if it picks those two up again? the two being /microsoft works/ cpitdvll.dll and /microsoft works/ pibase.dll correct?
You would have to restore them first, so restore the two files mentioned, run a Quick scan and see if they are still detected, if so upload to VT.
You have made a typo as the cpitdvll.dll doesn’t match any of the MBAM detections, they are cpitv11.dll (that is a 11 and not an ll) and pibase11.dll (also with the number 11 and not ll (LL), those are the two to restore, scan and upload.
The other two in quarantine are the same file but in a different location so it is pointless uploading everything.
ok, restored those two files, updated Malwarebytes and did a quickscan, all clean! Ill restore those two other files now, and run another quick scan, for my piece of mind if for anything lol
Ive never done it, so Im sure Ill need step by step instuctions on how to do it lol, I was stuck with norton for the last few years so this is all new to me.
SpiritSongs…
true enough, BUT,
Im comfortable with this forum and the people in it…and ive found that there are people here quite knowledgeable in reading other logs besides avast, and are more than williing to lend a helping hand when they can. Im pretty sure if they didnt want to help with non avast issues they would say so
so Ill keep asking my questions here, until I come upon a issue that stumps everyone, which, from what Ive seen in reading the boards for the past two months religiously, rarely happens…
but until then, please dont waste your time trying to send me elsewhere