I’ve been running ADNM for some time and recently I’ve come across a bit of a issue with one of my users. He is noticing a significant speed decrease to a critical app due to Avast. I have confirmed this by shutting off resident protection and noting all speed returning to the machine. Resident protection on, speed gone again. The program he is using uses IE to produce its menus, so I thought i would start by shutting down resident protection. We are using the managed client of course. BUT:
I can not find how to manage the settings of the client anywhere in ADNM. Nor can I even manage them at the client itself like I would a non-managed copy of avast. all i can do is cut off ALL resident protection. and if I try to enter enhanced mode, avast just closes. This particular behavior is true for all our machines.
So the question is, how can I selectively shut down parts of the resident protection for a single managed client so I can pinpoint this?
Let Standard Shield to Custom and disable the scanning of open/created/modified files. This will increase performance a little and won’t reduce the protection level to an unacceptable level. There is no other way: protection requires resources and reduce performance (at least, a little…).
That is the problem; I can not access the ‘enhanced’ interface on ANY of my machines. the moment I click ‘enhanced interface’ avast simply closes. Heck, on my vista machines, it won’t open AT ALL. So where on earth do I change the ‘standard shield’ settings? I have ‘resident protection’ under ‘settings’. And that is all. That sets everything to standard, disable, or high. Most of our machines are XP pro, and all of them are running the latest version of avast pro managed.
Enhanced UI is indeed disabled by default. Use the ADNM policies to change that (to do this, right-click a group in the Computer Catalog [or the root of the Catalog itself], and select Properties).
I was unaware there was even a menu there; whenever I tried properties on my console (a vista machine) nothing happened. Just like whenever I try to access the program directly on a vista machine, nothing happens. I wonder if this has something to do with UAC. However I went directly to the ADNM server, a win2000 server machine, and it pulled up the policies fine. So this may be a issue with Vista I am seeing.
