I have a few client computers with Avast Endpoint Protection Suite Plus already installed, how can I point these computers to the Enterprise Administration Console? I can see them in the enterprise console but they appear greyed out with no AV installed - is their a way to adopt them without re-installing?
Have you checked the guide(s) ?
https://www.avast.com/download-documentation
Already checked the documentation, no section there on how to point a client to EAC.
Fastest way to get support is perhaps a chat > https://business.avast.com
Don’t know if they are available at this time of the day though.
And ofcourse you can submit a ticket > https://support.business.avast.com/hc/en-us
If there are only a few machines couldn’t you edit the avast5.ini file directly? It’s probably quicker than redeploying the program. We use SOA, but maybe the principle is that same: C:\ProgramData\AVAST Software\Avast\avast5.ini
Regards,
Stephen