Many issues

So since about 5-6pm on March 31st, my computer has been rather bogged down with ctfmon.exe. msiexec.exe, NOTEPAD.exe, cmd.exe, exporer.exe and possible others. Avast keeps popping up showing certain IPs are being block as well as xmlka url. I’ve ran smart scan, full system scan, and boot scan, and all haven’t fixed the issue.

I’m honestly at a loss for what I have to do.

Edit: Just got another Avast pop up blocking some moviereview url site.

Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0

Here are the logs you asked for. MBAM apparently resolved the issues though.

There is often some leftovers that need to be removed, if so essexboy will see it in the frst logs

Let me know if any problems remain after this

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: GroupPolicy: Group Policy on Chrome detected <======= ATTENTION CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION URLSearchHook: [S-1-5-21-1214440339-507921405-1417001333-1003] ATTENTION ==> Default URLSearchHook is missing. HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs,Tabs: "about:newtab" <======= ATTENTION BHO: No Name -> {95B7759C-8C7F-4BF1-B163-73684A933233} -> No File Toolbar: HKU\S-1-5-21-1214440339-507921405-1417001333-500 -> No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File 2015-03-31 19:04 - 2015-04-01 07:08 - 00000000 ___HD () C:\Documents and Settings\All Users\Application Data\{4E2AD5D9-2C47-44F1-9029-2F54DE671FF8} 2015-03-19 23:49 - 2015-03-20 19:05 - 00000000 _____ () C:\t2j4.1 2015-03-19 23:36 - 2015-03-20 19:07 - 00000000 _____ () C:\t2j4 2015-03-09 18:50 - 2015-03-10 00:43 - 00000000 _____ () C:\t1t2c.2 2015-03-09 18:45 - 2015-03-10 00:57 - 00000000 _____ () C:\t1t2c.1 2015-03-03 09:10 - 2015-03-03 17:31 - 00000000 _____ () C:\t7ijk.8 2015-03-02 16:46 - 2015-03-03 21:57 - 00000000 _____ () C:\t7ijk CustomCLSID: HKU\S-1-5-21-1214440339-507921405-1417001333-500_Classes\CLSID\{F28C2F70-47DE-4EA5-8F6D-7D1476CD1EF5}\localserver32 -> C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\3ee15923\setup.exe No File HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{1a3e09be-1e45-494b-9174-d7385b45bbf5} => ""="" C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

Here’s this log.

What problems are you experiencing ?

None. Thank you for the help.

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: