Hello again. It was as I suspected. The only thing true about the “mapsgalaxy is uninstalled” message is that the message is utterly false. I’m not familiar with the Malware Removal Specialists but here’s what I did:

  1. Went into the registry and did a Find of the string “mapsg” (without the quotes). That string uniquely found all references to MapsGalaxy. There were roughly 50 “hits” and I deleted each one, one at a time, with the delete key and then hit F3 to find the next occurrence. When all occurrences were deleted, I re-ran the search the ensure I got them all. I then did the File/Exit (no Save needed) to save the edited Registry file.
  2. Restarted the machine
  3. Started Windows Explorer with Admin privilege.
  4. Used Windows Explorer to search for that string across the entire C-Drive. I knew I had to look in Program Files but I didn’t know where else MapsG would have stored itself. There were about the same number of actual files in Program Files (x86) as the hits in the registry. For each file found, I verified that it was unique to MapsG and then I deleted it.
  5. Again restarted the machine and tested a few applications to gain a small level of confidence.
  6. Created a new System Checkpoint with the label “No MapsGalaxy” and told my friend to call me if she found any more problems.

Related Question: Are there tools to automate what I did manually? It took me about an hour and a half to do everything.

Regards,

Bob