Hello,
I’ve just bought avast! Enterprise Endpoint Protection Suite Plus and now I need to update about 150 clients (with avast! 2014 Pro Antivirus installed) to the Managed Client version. On my server I had installed both avast! Small Office Administration Console and avast! Enterprise Administration Console, but I’m not able to remotely update clients from here. So I tried to install avast! Managed Client directly from the client (without removing avast! Pro version): after the installation and the client’s reboot, I can just realize that nothing was happened and always the Pro versioni is installed.
If I manually remove avast! Pro and next I install the avast! Managed Client, the installation is finished successfully. Is there a way to centralize installation and removal from the server Administration Console? I hope so…
Thanks so much in advance to anyone can help me.
We finally have a partial solution available to uninstall avast! ver. 2014 consumer products on many machines at once to replace them with EP products. This is a modified avastclear.exe. Email me for the file (rename to .zip)
Commands Available:
/silent
Will run the automatic mode which will remove any avast product
without any further notification or prompt. The GUI is still
visible during removal, however, all buttons are disabled. NOTE:
the tool expects the self-protection being disabled.
/forcerestart
Will restart the system automatically (!) and without any further
notification after removal. This is needed to complete uninstallation.
Without this argument the tool will ask the user for system restart.
There is one other limitation: any consumer products with firewall (IS, Premier) installed on Win 8.1 will not be uninstalled properly. The product will uninstall, but if replaced with an EPP or EPSP client (with firewall), the firewall in the business product will not work. Consumer products with firewall on Win 8.1 have to be removed using their own uninstallers, one by one. Unfortunately there is no solution possible to this right now.
Note that the user will still see the uninstall process happening, even if no input is required. We recommend to use it outside of working hours when the PCs are not in use.
NOTE: When the Self Defense Module is disabled, the you do NOT need to run the removal tool in safe mode! - Under settings, troubleshooting, Disable Self Defense Module.
Sincerely,
J.R. “AutoSandbox Guy” Guthrie
“At this point in time, the Internet should be regarded as an Enemy Weapons System!”