May I ask your help on one problem?

This is regarding avast! 5.x

Click on Scan Computer

How long until you get to “Scan Now”?

Next, right click on a file in Windows Explorer"

What happens then?

For me, it takes MUCH longer. May I ask how you do in these two steps?

I would love to hear from you

I have already approached Alwil tech support.

Instantly. :slight_smile:

Next, right click on a file in Windows Explorer"

What happens then?

It opens instantly

For me, it takes MUCH longer. May I ask how you do in these two steps?

I would love to hear from you

I have already approached Alwil tech support.


I know all this stuff. ;D

How much RAM does the system have and what is the CPU type and speed ???

  1. instantaneous.

  2. I get the context menu instantaneously too, see image, or do you mean when you select Scan ‘area’ ?

  3. If you mean when you select Scan ‘area’ it is pretty much instant and the scan starts and concludes very quickly.

If yours is anything less then, you are likely to have some conflict going on, what other security software do you have installed or what are your system specs like (one of the many reasons we keep harping on about signatures it saves us asking every time) ?

Thank you.

I expected these replies but I only experience this on my Vista laptop.

My three XP desktops are very slow.

My CPU is 3.22GB

2GB RAM

I will continue to experiment.

I have 5 computers so it’s not easy to put them all in my signature.

Check what is running with HijackThis.
Something running (in the background) could be the culprit.

Download and execute Malwarebytes : http://fileforum.betanews.com/download/Malwarebytes-AntiMalware/1186760019/1

jadinolf
I had that problem after I had upgraded on-line my Avast to ver.5.0.545. The only solution is:

  1. download the latest versions of Avast and Avast 5 removal tool
  2. uninstall your Avast
  3. reboot your PC
  4. remove possible remnants with Avast 5 removal tool
  5. reboot your PC again
  6. install Avast from the installer you have downloaded at step 0
  7. reboot your PC once more

Only after these seven steps my version of Avast became the fastest antivirus I have ever seen.

You could try the new PR build…
http://forum.avast.com/index.php?topic=61045.0
asyn

Problem solved this morning. 5.0.584 did it!

I am very happy.

By the way this WAS an avast! problem and 3 of my friends have the same problem. When they wake up I’ll let them know. :slight_smile:

I’m sorry–thanks to all of you for your posts.

You’re welcome…!
asyn

:slight_smile: