MBR:Wistler-a [Rtk]

Hi

My mum’s PC seems to have the Whistler trojan and I’m not sure how to get rid of it.

Saw a few other related posts and ran MBRcheck.exe - I have attached the log

Any help gratefully appreciated :slight_smile:

Can’t see the attachment so have tried again…

follow this guide and attach the requested logs…not copy and paste. http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR

when done the removal experts will be notified

see attached!

your AdwCleaner log say search… did you not click delete button?
to remove the crap files listed in the log you must click delete

essexboy is notified and should be here soon…

Woops - didn’t read the instructions properly - attached again

This should fix it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
IE - HKLM\..\SearchScopes,DefaultScope = {AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
IE - HKLM\..\SearchScopes\{031949b3-28b6-43a4-90e2-dde1cfe21390}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=Y9xdm003YYgb&ptb=8360B0B5-4BDD-4F18-A51C-96A10C141172&ind=2011121504&ptnrS=Y9xdm003YYgb&si=radiopi&n=77df4760&psa=&st=sb&searchfor={searchTerms}
IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-21-73586283-562591055-725345543-1004\..\SearchScopes,DefaultScope = {AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
IE - HKU\S-1-5-21-73586283-562591055-725345543-1004\..\SearchScopes\{031949b3-28b6-43a4-90e2-dde1cfe21390}: "URL" = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=Y9xdm003YYgb&ptb=8360B0B5-4BDD-4F18-A51C-96A10C141172&ind=2011121504&ptnrS=Y9xdm003YYgb&si=radiopi&n=77df4760&psa=&st=sb&searchfor={searchTerms}
IE - HKU\S-1-5-21-73586283-562591055-725345543-1004\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2296675
IE - HKU\S-1-5-21-73586283-562591055-725345543-1004\..\SearchScopes\{C06319DF-B125-43DD-AE1C-EFAB9787BDC0}: "URL" = http://websearch.ask.com/redirect?client=ie&tb=NCH&o=15483&src=crm&q={searchTerms}&locale=en_UK&apn_ptnrs=OW&apn_dtid=YYYYYYYYGB&apn_uid=a08b2ffd-2fcd-4c7f-898d-d1960f46b04b&apn_sauid=77A6F9CD-D9A9-4EE4-9A89-DB779DBF4738&
O2 - BHO: (MefoGames Toolbar) - {ffaee60f-a2de-4473-808f-5696b1bb4b02} - C:\Program Files\mfgames\prxtbmfg0.dll (Conduit Ltd.)
O3 - HKU\S-1-5-21-73586283-562591055-725345543-1004\..\Toolbar\WebBrowser: (MefoGames Toolbar) - {FFAEE60F-A2DE-4473-808F-5696B1BB4B02} - C:\Program Files\mfgames\prxtbmfg0.dll (Conduit Ltd.)

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download the latest version of TDSSKiller from here and save it to your Desktop.

[*]Doubleclick on TDSSKiller.exe to run the application

https://dl.dropbox.com/u/73555776/tdss%20start.JPG

[*]Then click on Change parameters.

https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG

[*]Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

[*]Click the Start Scan button.

[*]If a suspicious object is detected, the default action will be Skip, click on Continue.

https://dl.dropbox.com/u/73555776/tdss%20threat.JPG

[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

[*]Get the report by selecting Reports

https://dl.dropbox.com/u/73555776/tdss%20report.JPG

[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

Please copy and paste its contents on your next reply.

Thanks guys - have done these and attached the logs

Could you attach the larger TDSSKiller log please, it will be at C:\TDSSKiller date time

Attached

I just ran a quick scan using Avast and the infected file wasn’t found so looking good

Thanks very much for the help :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:

Thanks essexboy

Have followed your advice and removed Java.

Will try and get back on tomorrow to check all is OK but this is not my PC and I’m headed home soon so can’t guarantee

All the best

Mark