Acabo de pagar una suscripción al Premium via Google, y tengo el recibo.
Ahora entro en mi cuenta y el sistema me dice que la mía ha caducado. ES LA SEGUNDA VEZ QUE ME LO HACEN…!
Y AHORA QUÉ….?
First, I’m an Avast user and not an Avast Team member.
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Purchasing via Google doesn’t indicate who you actually purchased it from. If this was from a Google search it could be absolutely anyone offering a subscription. They could be selling the same subscription number many times over or expired.
So the company/person/website that you purchased from could have sold an expired subscription. Avast wouldn’t replace the subscription that would be up to the seller.