ME too! Virus chest or Delete?

system · 2007-04-09T18:33:17.000Z

I TOO am new to avast, and am wondering… whats the difference BESIDES the obvious, between send to chest and delete the virus’s? I got 28 Win 32 thingys ( in different locations, …I THINK…lol…I don’t know this stuff!)), and the during the whole scan process, when it gave me the choice in that box that pops up, it said, “recommend” to move to chest…SO I DID!!!

I was just wondering, why it didn’t “recommend” to delete it instead? I don’t know…I’m on dial up anyway.so NATURALLY its slower than dsl or cable modem, but I KNEW I had a problem, cause my comp KEPT freezing up, and I HAD to turn it off from the plug thingy 50 katrillion times JUST to start all over again! I took me FOREVER just to download avast, and It FINALLY told me the above!!!

Just curious!

DavidR · 2007-04-09T19:10:10.000Z

Deletion isn’t really a good first option (you have none left), ‘first do no harm’ don’t delete, send virus to the chest and investigate.

There is no rush to delete anything from the chest, a protected area where it can do no harm. Anything that you send to the chest you should leave there for a few weeks. If after that time you have suffered no adverse effects from moving these to the chest, scan them again (inside the chest) and if they are still detected as viruses, delete them.

If you can give an example of some of the infected files:
What is the malware name, the infected file name and where was it found e.g. (malware name, C:\windows\system32\infected-file-name.xxx) ? Check the avast! Log Viewer (right click the avast icon), Warning section, this contains information on all avast detections.

system · 2007-04-10T02:27:20.000Z

Welcome to the forums, fakehips.

Besides what David wrote above, it is best to send them to the Chest instead of deleting because some files may be needed later and/or it is possible that one or 2 may be false positives. False positives do not occur often but there is that possibility. A false positive is a file that at first may appear to be a bad file but in truth may not be.

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