mensagem de infeccção recorrente

Non-English Boards Português
21

@samuelgross

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM\...\Policies\Explorer\Run: [531646816] => C:\Documents and Settings\All Users\msanz.exe [77920512 2008-04-13] () CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION HKU\S-1-5-21-220523388-484061587-1801674531-1003\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION HKU\S-1-5-19\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcrQUOXCk65dOJhmHxpLtSVTxIe_-lLOguhMtVlByKV9Pwd0vlF-6P4iPUTFFNi7A,, HKU\S-1-5-19\Software\Microsoft\Internet Explorer\Main,Search Bar = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} HKU\S-1-5-19\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} HKU\S-1-5-20\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcrQUOXCk65dOJhmHxpLtSVTxIe_-lLOguhMtVlByKV9Pwd0vlF-6P4iPUTFFNi7A,, HKU\S-1-5-20\Software\Microsoft\Internet Explorer\Main,Search Bar = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} HKU\S-1-5-20\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURLs,Tabs: "about:newtab" <======= ATTENTION SearchScopes: HKU\S-1-5-19 -> DefaultScope {006ee092-9658-4fd6-bd8e-a21a348e59f5} URL = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} SearchScopes: HKU\S-1-5-19 -> {006ee092-9658-4fd6-bd8e-a21a348e59f5} URL = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} SearchScopes: HKU\S-1-5-20 -> DefaultScope {006ee092-9658-4fd6-bd8e-a21a348e59f5} URL = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} SearchScopes: HKU\S-1-5-20 -> {006ee092-9658-4fd6-bd8e-a21a348e59f5} URL = hxxp://feed.helperbar.com/?p=mKO_AwFzXIpYRa0ymfMnbpqxFRcw9bO9KVavhRaCksnt3bQgejRAM4wyQFGqZgzjuGnVQxGaWwMYI1l5afqIQfMk6EkQjYhYci4hrsXKayzX3Zd0vTcnDR1bT-yVumKxpRvh0Xm9TbrMmT-Kg3bf_ZHZE3Nh34M98dvburXZuysdAQ7VXA,,&q={searchTerms} SearchScopes: HKU\S-1-5-21-220523388-484061587-1801674531-1003 -> {3AEAD5DA-D308-414D-8F76-0CCCFFAAE25B} URL = hxxp://www.mystartsearch.com/web/?utm_source=b&utm_medium=ima&utm_campaign=install_ie&utm_content=ds&from=ima&uid=ST500DM002-1BD142_S2A4QQCDXXXXS2A4QQCD&ts=1430105075&type=default&q={searchTerms} SearchScopes: HKU\S-1-5-21-220523388-484061587-1801674531-1003 -> {632F07F3-19A1-4d16-A23F-E6CE9486BAB5} URL = hxxp://www.mystartsearch.com/web/?utm_source=b&utm_medium=ima&utm_campaign=install_ie&utm_content=ds&from=ima&uid=ST500DM002-1BD142_S2A4QQCDXXXXS2A4QQCD&ts=1430105075&type=default&q={searchTerms} CHR HomePage: Default -> hxxp://br.hao123.com/?tn=sdkp_inner_protection_02_hao123_br CHR RestoreOnStartup: Default -> "hxxp://br.hao123.com/?tn=sdkp_inner_protection_02_hao123_br" CHR HKLM\...\Chrome\Extension: [jbolfgndggfhhpbnkgnpjkfhinclbigj] - S2 vofohope; C:\Documents and Settings\Samuel.MAQUINA\Dados de aplicativos\FFFFFFFF-1430105201-FFFF-FFFF-FFFFFFFFFFFF\jnsn938.tmp [X] 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\Samuel.MAQUINA\Dados de aplicativos\FFFFFFFF-1430497961-FFFF-FFFF-FFFFFFFFFFFF 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\Samuel.MAQUINA\Dados de aplicativos\FFFFFFFF-1430105201-FFFF-FFFF-FFFFFFFFFFFF 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\Samuel.MAQUINA\Configurações locais\Dados de aplicativos\FFFFFFFF-1430487407-FFFF-FFFF-FFFFFFFFFFFF 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\Samuel.MAQUINA\Configurações locais\Dados de aplicativos\FFFFFFFF-1430487393-FFFF-FFFF-FFFFFFFFFFFF 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\Samuel.MAQUINA\Configurações locais\Dados de aplicativos\FFFFFFFF-1430487251-FFFF-FFFF-FFFFFFFFFFFF 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\Samuel.MAQUINA\Configurações locais\Dados de aplicativos\FFFFFFFF-1430094679-FFFF-FFFF-FFFFFFFFFFFF 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\All Users\Dados de aplicativos\{BAF091CA-86C4-4627-ADA1-897E2621C1B0} 2015-08-20 15:59 - 2015-08-20 15:59 - 00000000 ____D C:\Documents and Settings\All Users\Dados de aplicativos\{3C5CBD7B-3D1D-411E-96C2-513FFCA84D2D} 2008-04-13 18:21 - 2008-04-13 18:21 - 77920512 ___SH () C:\Documents and Settings\All Users\msanz.exe Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

22

Meu PC estava com o mesmo problema, então fiz o mesmo procedimento com o FARBAR. Segue em anexos os arquivos gerados pelo mesmo ao fim do escaneamento.

23

Boa noite

fernandoufc.93 Você tem abrir seu próprio tópico,acesse o link da área português.

https://forum.avast.com/index.php?board=27.0

Clique no botão novo tópico como a seta indicada na imagem em anexo e anexar os logs novamente. Infelizmente tem dois usuários na frente com mesmo problema e ainda os procedimentos não terminaram.

24

Please start a new thread for each topic

25

@fernandoufc.93

Este tópico não dá para continuar (Confuso), extremamente necessário que você crie um novo tópico, como eu disse no post acima. Como também o instrutor de remoção de malware informou agora pouco.

26
27

@samuelgross
Peço desculpas, eu estive ausente hoje, mas já notifiquei para amanhã, está faltando o Fixlog.txt,se executou o primeiro procedimento, anexá-lo em seguida.

28

SEGUE ARQUIVO

29

@samuelgross have the alerts ceased ?

30

@samuelgross
O instrutor de remoção de malware está perguntando sobre os alertas sumiram, complementando como está seu computador neste exato momento?

31

Sim, os alertas cessaram e parece que o computador está funcionando normalmente. Obrigado pela ajuda.

32

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: