Metropolitn Police Ukash ransom

Viruses and worms
1

Hi

Woke up this morning to find my second old pc locked with a warning screen pay £100 etc to get your pc unlocked. I usually use avast but I think I hadn’t got round to updating it so I don’t think it had been on the last few days.

This virus / malware seems very nasty it wouldn’t let me boot into safe mode I made an kaspersky anti virus boot disc which found 2 entries and after doing that I could get into safe mode. Then I ran Malwarebytes after updating it which found 2 entries cleared those ran it again found nothing. Then rebooted into into normal mode and same problem occured. Got back into safe mode uninstalled avast6 and installed avast7 couldn’t update the definitions (don’t know why) ran a full scan anyway didn’t find a virus but found lots of files which were password protected and it couldn’t scan them.

I think the virus is hiding itself in password protected files and neither avast or malwarebytes seem to be able to access these to be able to deal with them.

Am currently running malwarebytes again.

Would greatly appreciated any advice have not encountered anything quite like this before

Thanks

2

follow this guide and attach…not copy and paste…logs from malwarebytes / OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0

3

Hi here are the attached files you wanted for some reason OTL would not produce an extras file ??

4

Hi can’t attach the MBR file as forums says you can’t attach .dat file types ??

5

It should be aswMBR.txt

6

Ah thanks sorry my bad was looking at wrong file

7

Are any of your personal files encrypted ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF

:OTL [2012/07/24 09:06:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\seloadlmznplsas [2012/07/24 09:06:01 | 000,000,051 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\vwhfpijrvaumnba

:Files
ipconfig /flushdns /c

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

[*] Download RogueKiller and save it on your desktop.
[*]Quit all programs
[*] Start RogueKiller.exe.
[*] Wait until Prescan has finished …
[*] Click on Scan

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRScan.png

[*]Wait for the end of the scan.
[*] The report has been created on the desktop.
[*] Click on the Delete button.

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRDelete.png

[*]The report has been created on the desktop.

[*]Next click on the ShortcutsFix

http://i1224.photobucket.com/albums/ee362/Essexboy3/RogueKiller/RGKRShortcutsFix.png

[*]The report has been created on the desktop.

Please post: All RKreport.txt text files located on your desktop.

8

First none of my files are password protected as far as i know

Here is the new otl file

9

Could you now run Rogue killer please

10

Here are the rogue killer files

11

How is the computer behaving now ?

12

Has it been cleaned I am still booting into safe mode haven’t tried normal yet should I give it ago ??

13

Yes please let me know what problems you experience

14

Hi so far so good have been able to start normal mode and update avast anti virus and malwarebytes and no sign of any problems will do a full scan with both of those just to make sure.

Thank you very much indeed for help most appreciated.

Regards

Joe :slight_smile:

15

OK let me know when you are happy and I will remove my tools

16

Thanks for everything have run a avast boot scan it found one PUP which I put in chest and Malwarebytes didn’t find anything at all

so pretty sure PC is clean again.

Thanks again for all your help.

Regards

Joe :slight_smile:

17

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave: