Hi All -
I have just installed avast! (not the beta version) free on a Win 7 laptop (Toshiba) and I am notified that there are Microsoft updates ready -
My problem is that I cannot download/install them - Do I need to “allow” these in the A/V or Shield section of the program, or is it my computer having a problem of some kind - Only concerned as there has never been any problem prior to installing avast! - Ex Avira user but YoKenny1 has finally convinced me to change -
Thanks for any advice -
I find that updates frequently fail on windows 7. I do not believe it’s an avast issue, but your post is a little thin on details.
Which updates fail to install and is there a error code reported?
Hi Mac -
The M/soft updates were normal, scheduled, updates - I have (in the last hour or so) disabled avast and I was able to install the items as per usual -
No specific errors reported, just that after 3 attempts by me the updates would not download and install - I have Never had this problem at any other time -
It seems that avast is just not suitable for this system - Therefore I must return to my previous A/V where I am always able to d/load normal M/soft updates -
Thanks for your attempt to ‘solve’ the problem - 
No problem with Microsoft updates on my Windows 7 system. 8)
See:
Cannot Update Windows using Windows Update ?
http://www.winvistaclub.com/t4.html
http://windows.microsoft.com/en-US/windows7/Troubleshoot-problems-with-installing-updates
http://windows.microsoft.com/en-US/windows7/Troubleshoot-problems-with-installing-updatesHi YoKenny - I think that item was one put up at the time following the failure of the update process, as a link to solutions (by Microsoft), so I followed each step to make sure there was no other problem at this end - As you know, I have also been trouble shooting programs, and conflicts, for a few years now - Several other ideas were used but whenever [b]avast was active[/b] I could not finish the download - The only solution I found was to disable (actually remove) avast and the d/loads came in first try ??
I find that updates frequently fail on windows 7.I think that I find the above quote must be from a, [b]"Mac" user[/b], or you are also having problems betweem [u]avast and Microsoft updates[/u] -
I have never had any prior errors on the Win7 unit with 2 other A/Vs and that is the simple reason why I asked if exclusions would work -
Avira Anti-vir was installed (as I would not go without any A/V) and the problem was solved instantly -
Thanks to those who read and replied - 
Well in mentioning having Avira, I would have asked how you uninstalled it, if just using the add remove programs I would have suggested trying their uninstall tool to ensure all remnants are gone.
But having gone back to Avira that is a bit of a moot point.
Well in mentioning having Avira, I would have asked how you uninstalled it,The program also has an uninstall or if you are never sure then RaProducts from Fred deVires has a full list of uninstallers that I always use to check that I have fully removed any A/V program - Here is a link for you, [url=http://uninstallers.blogspot.com/]RA Products Uninstallers [/url] - As it is a Win7 there is not just an [b]Add/Remove area[/b] in Control Panel like XP, if you know your operating systems - So it was fully removed to answer your question -
Thank You for asking -
quote from noknojon- As it is a Win7 there is not just an Add/Remove area in Control Panel like XP
Yes there is, it’s called program’s and feature’s, why are you using ra products uninstaller’s as avira has there own special uninstall tool which is available here http://uninstallers.blogspot.com/ number 4 on the list.
I have 2 win 7 system’s and neither have ever had problem’s with window’s microsoft update’s.
it's called program's and feature's,That is why I said it is not called [b]Add/Remove[/b] in Win7 - If you bothered to check the link I left it is the same [b]uninstaller program[/b] - I just call it by its [b]Full Original name[/b] - The site is run/owned by [b]Fred de Vries[/b] and his main programmer is [b]Thomas Hoen[/b] - The better list of decent sites are... RaProducts - List of AV and AS Uninstallers http://uninstallers.blogspot.com/ evilfantasy’s blog - Antivirus removal tools http://evilfantasy.wordpress.com/antivirus-removal-tools/ WildersSecurity - Antivirus Program Removal Thread http://www.wilderssecurity.com/showthread.php?t=233421 Other anti-virus unistallers for Mac OS from ESET http://kb.eset.com/esetkb/index?page=content&id=SOLN2549&actp=search&viewlocale=en_US&searchid=1289887857903 You may want to save these in notepad for your future use - I do know my subject, as you may note - - - - Regards --
Do you have this one ? https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=574
Knowing your subject, is that what it’s called when you give advice on it being alright to have two av’s on the one system :o http://forum.avast.com/index.php?topic=65382.msg593536#msg593536
You may know XP but you so not know Windows 7 enough yet.
In Windows 7 it is in Control Panel then Programs and Features
In Windows 7 it is in Control Panel then [b]Programs and Features[/b]
As it is a Win7 there is not just an [b]Add/Remove[/b] area in Control Panel like XP@ craigb - I listed [b]External links[/b] ([u]as you also did[/u]) -
@ YoKenny - I only said it was not Called Add/Remove in Win7 -
Please fully read the posts first -