Microsoft Windows Error Reporting

Avast Free Antivirus / Premium Security
1

Yesterday when I clicked to open Firefox my PC crashed. I got a blue screen instructing to restart if I had not experienced this problem before, I had not. After reboot I was lead to the Microsoft web page in the link below which advised “Troubleshoot a problem with your antivirus software”. Is there a way to report this to avast? (WinXP Pro, avast free 6.0.1125, Firefox 3.6.17).

http://wer.microsoft.com/responses/Response.aspx/6508/en-us/5.1.2600.2.00010100.3.0?SGD=de079d8a-0fc3-4d31-aba3-e5a262e24cc7

2

Have you tried updating FF to latest 4.01
What add-ons do you use if any

3

Firefox 5 will be out in next minutes… It’s on their servers already…

4

No, based on the M/S instructions, the problem was caused by anti-virus software. Java Console and Zone Alarm Tool Bar are the only Firefox add-ons.

5

Are you using just the ZA firewall or also the antivirus part?

6

I would drop ZA.