Millions of Timeout message Boxes

Hi there - I too have a problem with 4.5 Home (registered) in that I get timeouts with email. This did not happen with the previous version.

I use the Turnpike email client and collect email from 4 different ISP mail accounts thus the email collection is set to:
server: 127.0.0.1
Mailbox : osborneuk#mail.btinternet.com
Server: 127.0.0.1
Mailbox: crosswayl#pop3.lineone.net

etc

Avast .ini has:

DefaultPopServer=mail.btinternet.com
DefaultSmtpServer=mail.btinternet.com

I connect to btinternet by broadband 1Mbyte

Here is an extract from my email client’s log:

Thu, 18 Nov 2004 15:58:40 Starting to send mail to mail.btinternet.com
Thu, 18 Nov 2004 16:08:42 SMTP command rejected while talking to mail.btinternet.com: DATA timed out
Thu, 18 Nov 2004 16:08:42 Mail connection to mail.btinternet.com closed, 0 messages transmitted

I assume that as I don’t use outlook/express turning off the mail provider will stop the checking of incoming email.

So what do I do?

Does your email server require authentication?
Do you have problems receiving mails as well or is it just sending?

Thanks
Vlk

yes it requires authentication and that worked fine until 4.5 Home updated 3 days ago.

No I can receive fine - no problems there

Same with me at one computer…
I keep searching the solution.

In this case please install the latest ashMaiSv.exe patch as described here: http://forum.avast.com/index.php?board=2;action=display;threadid=8794;start=msg72516#msg72516

Thanks
Vlk

Vlk, do we all have to update ashMaiSv.exe, actually to patch it ? Even if we don’t have problems with our e-mail accounts ? Is it gonna be covered in next update or your suggestion is to patch it now ?

Thanks !

patched. same problem, it sent 2 mails then timed out. so stopped mail provider. sent mail.
Log:
11/19/04 07:59:01: Started, Log = 1(0x00000001)
11/19/04 07:59:01: Build 4.5.523
11/19/04 07:59:01: Using WinSock 2.0
11/19/04 07:59:08: AutoRedirect settings changed 1(0x00000001)
11/19/04 07:59:08: IgnoreLocalhost settings changed 1(0x00000001)
11/19/04 07:59:08: POP Start settings changed: 1(0x00000001)
11/19/04 07:59:08: POP Default server settings changed: mail.btinternet.com 110
11/19/04 07:59:08: POP Listen settings changed: 127.0.0.1 110
11/19/04 07:59:08: POP RedirectPort: 110
11/19/04 07:59:08: SMTP Start settings changed: 1(0x00000001)
11/19/04 07:59:08: SMTP Default server settings changed: mail.btinternet.com 25
11/19/04 07:59:08: SMTP Listen settings changed: 127.0.0.1 25
11/19/04 07:59:08: SMTP RedirectPort: 25
11/19/04 07:59:08: IMAP Start settings changed: 1(0x00000001)
11/19/04 07:59:08: IMAP Listen settings changed: 127.0.0.1 143
11/19/04 07:59:08: IMAP RedirectPort: 143
11/19/04 08:44:15: --POP Mail is clean
11/19/04 09:04:14: --POP Mail is clean
11/19/04 09:14:15: --POP Mail is clean
11/19/04 09:33:36: Timeout in RecvTimeout - closing connection due to user
11/19/04 09:36:16: Timeout in RecvTimeout - closing connection due to user
11/19/04 09:40:00: Timeout in RecvTimeout - closing connection due to user
11/19/04 09:40:55: Stopped

restarted mail provider:

11/19/04 09:44:44: Started, Log = 1(0x00000001)
11/19/04 09:44:44: Build 4.5.523
11/19/04 09:44:44: Using WinSock 2.0
11/19/04 09:44:44: AutoRedirect settings changed 1(0x00000001)
11/19/04 09:44:44: IgnoreLocalhost settings changed 1(0x00000001)
11/19/04 09:44:44: POP Start settings changed: 1(0x00000001)
11/19/04 09:44:44: POP Default server settings changed: mail.btinternet.com 110
11/19/04 09:44:44: POP Listen settings changed: 127.0.0.1 110
11/19/04 09:44:44: POP RedirectPort: 110
11/19/04 09:44:44: SMTP Start settings changed: 1(0x00000001)
11/19/04 09:44:44: SMTP Default server settings changed: mail.btinternet.com 25
11/19/04 09:44:44: SMTP Listen settings changed: 127.0.0.1 25
11/19/04 09:44:44: SMTP RedirectPort: 25
11/19/04 09:44:44: IMAP Start settings changed: 1(0x00000001)
11/19/04 09:44:44: IMAP Listen settings changed: 127.0.0.1 143
11/19/04 09:44:44: IMAP RedirectPort: 143

sent mail ok.

timed out!

11/19/04 09:44:44: Started, Log = 1(0x00000001)
11/19/04 09:44:44: Build 4.5.523
11/19/04 09:44:44: Using WinSock 2.0
11/19/04 09:44:44: AutoRedirect settings changed 1(0x00000001)
11/19/04 09:44:44: IgnoreLocalhost settings changed 1(0x00000001)
11/19/04 09:44:44: POP Start settings changed: 1(0x00000001)
11/19/04 09:44:44: POP Default server settings changed: mail.btinternet.com 110
11/19/04 09:44:44: POP Listen settings changed: 127.0.0.1 110
11/19/04 09:44:44: POP RedirectPort: 110
11/19/04 09:44:44: SMTP Start settings changed: 1(0x00000001)
11/19/04 09:44:44: SMTP Default server settings changed: mail.btinternet.com 25
11/19/04 09:44:44: SMTP Listen settings changed: 127.0.0.1 25
11/19/04 09:44:44: SMTP RedirectPort: 25
11/19/04 09:44:44: IMAP Start settings changed: 1(0x00000001)
11/19/04 09:44:44: IMAP Listen settings changed: 127.0.0.1 143
11/19/04 09:44:44: IMAP RedirectPort: 143
11/19/04 09:46:54: --POP Mail is clean
11/19/04 09:56:42: Timeout in RecvTimeout - continue waiting

Patched… same problem still occurs :frowning:

I spent well over an hour this morning trying to figure out what was going wrong with my wife’s computer due to this error. I would not get any of these messages until I tried to retrieve emails from the my email server using outlook. I would also receive errors when I signed in to earthlink task panel and looked at the mail server to see if I have emails. May be this will help in locating the problem. I am running MS XP Home SP2, with Outlook 2000. My other computer which is the exact same setup except it is running MS XP Pro SP2 does not have this problem.

Same problem here.

PC:
500 mHz Dual processors
Windows XP Pro (SP2)
1gb of ram
18 gig SCSI HD

Norton 2004 internet security is installed (NOT the antivirus portion, JUST the firewall). Wether the firewall is enabled or disabeled doesn’t matter, I still get millions of boxes. I patched my file, and it created two logs; aswmaisv.log and aswmaisv.ori.

Here’s aswmaisv.log:
11/20/04 19:30:55: Started, Log = 1(0x00000001)
11/20/04 19:30:55: Build 4.5.523
11/20/04 19:30:55: Using WinSock 2.0
11/20/04 19:31:00: AutoRedirect settings changed 1(0x00000001)
11/20/04 19:31:00: IgnoreLocalhost settings changed 1(0x00000001)
11/20/04 19:31:00: POP Start settings changed: 1(0x00000001)
11/20/04 19:31:00: POP Listen settings changed: 127.0.0.1 12110
11/20/04 19:31:00: POP RedirectPort: 110
11/20/04 19:31:00: SMTP Start settings changed: 1(0x00000001)
11/20/04 19:31:00: SMTP Listen settings changed: 127.0.0.1 12025
11/20/04 19:31:00: SMTP RedirectPort: 25
11/20/04 19:31:00: IMAP Start settings changed: 1(0x00000001)
11/20/04 19:31:00: IMAP Listen settings changed: 127.0.0.1 12143
11/20/04 19:31:00: IMAP RedirectPort: 143

Here’s aswmaisv.ori
11/20/04 19:20:11: Started, Log = 1(0x00000001)
11/20/04 19:20:11: Build 4.5.523
11/20/04 19:20:11: Using WinSock 2.0
11/20/04 19:20:17: AutoRedirect settings changed 1(0x00000001)
11/20/04 19:20:17: IgnoreLocalhost settings changed 1(0x00000001)
11/20/04 19:20:17: POP Start settings changed: 1(0x00000001)
11/20/04 19:20:17: POP Listen settings changed: 127.0.0.1 12110
11/20/04 19:20:18: POP RedirectPort: 110
11/20/04 19:20:18: SMTP Start settings changed: 1(0x00000001)
11/20/04 19:20:18: SMTP Listen settings changed: 127.0.0.1 12025
11/20/04 19:20:18: SMTP RedirectPort: 25
11/20/04 19:20:18: IMAP Start settings changed: 1(0x00000001)
11/20/04 19:20:18: IMAP Listen settings changed: 127.0.0.1 12143
11/20/04 19:20:18: IMAP RedirectPort: 143
11/20/04 19:24:47: --POP recv error 10055(0x00002747)
11/20/04 19:24:47: --POP recv error 10055(0x00002747)
11/20/04 19:24:47: --POP recv error 10055(0x00002747)
11/20/04 19:25:25: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:42: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:42: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:42: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:42: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:43: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:43: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:43: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:43: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:43: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:43: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:44: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:46: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:47: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:25:57: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:01: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:02: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:03: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:03: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:05: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:06: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:06: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:07: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:09: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:10: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:11: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:11: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:12: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:13: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:18: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:19: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:20: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:20: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:25: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:27: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:29: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:31: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:32: Timeout in RecvTimeout - closing connection due to user
11/20/04 19:26:35: Timeout in RecvTimeout - closing connection due to user

The mail scanning software used to work with no problems, but one day it magically decided to stop working. I didn’t install or remove any software when it decided to give me the million boxes, it just happened.

Hope this helps get the problem fixed.

Ran the “fix” (that was talked about here: We know have an updated aswTdi.sys version that may solve the problem.). Fired up Thunderbird (that’s the e-mail client I use) and still got the millions of boxes. Log files did change, and here they are.

aswmaisv.log
11/20/04 19:47:36: Started, Log = 1(0x00000001)
11/20/04 19:47:36: Build 4.5.523
11/20/04 19:47:36: Using WinSock 2.0
11/20/04 19:47:44: AutoRedirect settings changed 1(0x00000001)
11/20/04 19:47:44: IgnoreLocalhost settings changed 1(0x00000001)
11/20/04 19:47:44: POP Start settings changed: 1(0x00000001)
11/20/04 19:47:44: POP Listen settings changed: 127.0.0.1 12110
11/20/04 19:47:45: POP RedirectPort: 110
11/20/04 19:47:45: SMTP Start settings changed: 1(0x00000001)
11/20/04 19:47:45: SMTP Listen settings changed: 127.0.0.1 12025
11/20/04 19:47:45: SMTP RedirectPort: 25
11/20/04 19:47:45: IMAP Start settings changed: 1(0x00000001)
11/20/04 19:47:45: IMAP Listen settings changed: 127.0.0.1 12143
11/20/04 19:47:45: IMAP RedirectPort: 143

aswmaisv.ori
11/20/04 19:30:55: Started, Log = 1(0x00000001)
11/20/04 19:30:55: Build 4.5.523
11/20/04 19:30:55: Using WinSock 2.0
11/20/04 19:31:00: AutoRedirect settings changed 1(0x00000001)
11/20/04 19:31:00: IgnoreLocalhost settings changed 1(0x00000001)
11/20/04 19:31:00: POP Start settings changed: 1(0x00000001)
11/20/04 19:31:00: POP Listen settings changed: 127.0.0.1 12110
11/20/04 19:31:00: POP RedirectPort: 110
11/20/04 19:31:00: SMTP Start settings changed: 1(0x00000001)
11/20/04 19:31:00: SMTP Listen settings changed: 127.0.0.1 12025
11/20/04 19:31:00: SMTP RedirectPort: 25
11/20/04 19:31:00: IMAP Start settings changed: 1(0x00000001)
11/20/04 19:31:00: IMAP Listen settings changed: 127.0.0.1 12143
11/20/04 19:31:00: IMAP RedirectPort: 143
11/20/04 19:43:11: --POP recv error 10055(0x00002747)
11/20/04 19:43:27: Timeout in RecvTimeout - continue waiting

IDK what to do from here. I guess just watch the thread to see what happens.

Hi again.

Figured out the problem (for my end at least).

I turned off the Anti-spam feature in NIS 04, and everything works fine (still have the update applied that i had to extract into the avast folder and the system32 (or something) folder).

It seems (at least on my system) the two didn’t play nicely with one another.

Hope this helps.

I’m sure this will help Alwil guys to find out where was the problem in the first place… knowing Alwil, we’ll see fix in very next program update ;D

Same problem for now more than one week (probably ater the 11th of November update). Thousands of timeout messages when Outlook 2002 tries to connect to my email servers using POP3 on port 110 (no SSL).
I also have the Firewall (and only the Firewall) of Norton Internet Security 2003 running.
I’ve updated the “ashMaiSv.exe” and installed the debug version.

Thanks to “viriiman”, disabling the anti-spam feature of NIS solved the problem.

Can you try the build 4.5.529?
http://forum.avast.com/index.php?board=2;action=display;threadid=9007

installed

Collects mail won’t send mail.
11/21/04 12:54:38: Started, Log = 1(0x00000001)
11/21/04 12:54:38: Build 4.5.529
11/21/04 12:54:38: Using WinSock 2.0
11/21/04 12:55:28: AutoRedirect settings changed 1(0x00000001)
11/21/04 12:55:28: IgnoreLocalhost settings changed 1(0x00000001)
11/21/04 12:55:28: POP Start settings changed: 1(0x00000001)
11/21/04 12:55:28: POP Default server settings changed: mail.btinternet.com 110
11/21/04 12:55:28: POP Listen settings changed: 127.0.0.1 110
11/21/04 12:55:32: POP RedirectPort: 110
11/21/04 12:55:32: SMTP Start settings changed: 1(0x00000001)
11/21/04 12:55:32: SMTP Default server settings changed: mail.btinternet.com 25
11/21/04 12:55:32: SMTP Listen settings changed: 127.0.0.1 25
11/21/04 12:55:32: SMTP RedirectPort: 25
11/21/04 12:55:32: IMAP Start settings changed: 1(0x00000001)
11/21/04 12:55:32: IMAP Listen settings changed: 127.0.0.1 143
11/21/04 12:55:32: IMAP RedirectPort: 143
11/21/04 12:55:34: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:55:34: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:55:34: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:55:34: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:01: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:01: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:01: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:01: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:21: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:21: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:21: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 12:56:21: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:06:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:06:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:16:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:16:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:16:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:16:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:26:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:26:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:36:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:36:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:36:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:36:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:46:22: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:46:23: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:53:49: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:53:49: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:53:49: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting
11/21/04 13:53:49: Cannot connect to POP server 127.0.0.1 (127.0.0.1:110), self connecting

seems to be trying to send to itself??

ini file says:

[MailScanner]
DefaultPopServer=mail.btinternet.com
DefaultSmtpServer=mail.btinternet.com
ShowTrayIcon=1
UseDefaultSmtp=0
AutoSetProtection=0
PopListen=127.0.0.1:110
SmtpListen=127.0.0.1:25
ImapListen=127.0.0.1:143

osborneuk
Please check out the following link and see if that cures your problem:
http://forum.avast.com/index.php?board=2;action=display;threadid=9007
Please let us kow how you make out. ;D

it is build 4.5.529 that I installed to solve the not sending email problem. that now seems fixed but I now cannot collect email.