DavidR
8
Well this should really be in a topic of its own as this one is for reference e.g. how to report false positives.
However, in the case of an alert on a web site where you have no file to send, you send the email without an attachment, but including the suspect URL and all the other details previously mentioned.
There would appear to be more to this as I can’t get to the page to check it nor can any of the scanners I use to check.
Error
Can’t fetch file pointed by your url. This may be caused by several reasons:
* Remote file is not available (not found, requires authentication, permission denied)
* Remote site is down, or very slow, or busy
* No network connectivity between Dr.Web online server and remote web-site
* File too big</blockquote>
So please take this to a topic of its own in the Viruses and worms forum and we will try to help.