for me, the UI-inaccessibility just stopped happening… but instead my IME is not working properly now. this time I have a restore point, but I’m probably going to have to have someone more knowledgeable come up with something to fix all the problems avast has been causing. I think I’m going to bite the bullet and drop avast. updating your antivirus shouldn’t cause a mountain of problems, much less problems that change into other ones when trying to fix the initial ones. (the documents thing in my start menu is also now not doing it’s job, even without letting that ashampoo thing mess with it. getting VERY annoyed)
honestly, if this is going quiet on the forums it’s probably people getting angry and giving up.
Well, 5 reboots…Avast icon is there in the taskbar on every reboot.
However, I still say it’s a bug. However, I like the increase speed of my ancient PC with this version of Avast. Also, the manual update of the virus definitions files is a lot faster, than it use to be with the earlier versions of Avast.
This also happened to me upon avast updating from v8 to v9. I am unable to access avast’s UI to configure it due to this.
The OS is Windows 7, 64-bit. This didn’t happen in v8. Windows 7’s Action Center detects that avast is fine and running. Also, avast’s DeepScreen feature has worked on a software I tried. I’ve rebooted the computer more than 5 times already, but the issue persists.
The reboots are hours apart. (I’ve been having this issue for days, since avast updated to v.9.) I also tried a ‘Repair’ through avast’s uninstaller, to no avail.
After a couple of days where the icon appeared in the Tray as it should, it then stopped doing so.
The only way I can get it to show up is as I described in my first post on this. That is, to log off my default Admin account, log on to my “Super Admin” account, log off that and then back on the normal account.
This, needless to say, is the proverbial PITA; especially as I have a paid full version of Internet Security.
Ok, after a few days, I’ve run into to this problem again 3 times. And I managed to resolve it again. But I’ve noticed something peculiar.
It took the first 2 times to notice something. Everytime, at least in my system, that the icon disappears after reboot, I can’t open Avast from desktop. If i try to open it in safe mode, it takes ages and the status is Unknow and this doesn’t fix anything.
So, how I fix it. I’ve installed a little cleanup tool named Bleachbit. It has some hidden options in the edit → preferences → don’t show irrelevant… something. I’m translating from portuguese, because the program doesn’t let me choose any other language (if it’s installed in a pc with a different language, it’ll install in english, french, etc etc etc).
After that, basically I’ve selected all options to clean .temp files from all programs on the list. Only .temp files.
I’ve noticed then that a 30mb .temp file was created by avast. I’ve deleted this file and rebooted. The Icon showed again and avast was up and runnin’.
The 3rd time it happened I repeated this process. The temp file was only created after a reboot in safe mode and trying to open avast from there. It took about 4 minutes for avast to load into “Unknown Status” and then I rebooted, cleaned the temp file and rebooted again.
This is starting to get annoying. Hope it’ll be fixed soon.
I have exactly the same problem. After a boot the taskbar icon is sometimes there and sometimes not. I have installed avast three times but no change. I have done three restarts at 15 minute intervals but no change.
The desktop icon when double clicked does nothing.
I have the same problem, i don´t know how many times i have install and uninstall with avastclear utility in safe mode and the problem persists, sometimes appears the icon (few times) and the most times the icon don´t appears. Somebody can help us?
In order to not fall into the trap of only posting here when problems occur, may I say that at present, after the latest update 9.0.2007, things seem to run ok.
Did you have to uninstall/reinstall with the latest version installer? My taskbar / system tray icon has been MIA ever since since avast auto-updated to v.9. I am still unable to access avast’s UI to configure it due to this.
The missing taskbar / system tray icon bug seems to have been fixed. I have experienced this bug ever since avast auto updated to v9 from v8. What I did was download and then install (I didn’t uninstall anything) the latest avast installer (currently v.9.0.2007). Two restarts later - and the system tray icon is still here.
Thanks to the last “upgrade” (on a paid for not free account) this laptop is now as slow as the old XP I replaced for being too slow.
Avast version: 2014.9.0.2006
Win 7 64 bit now takes 3-4 minutes to boot (are we still in 1980 or is this 2013 and we still tolerate long boot times?)
Prior to the last “update” a 45 second boot sequence was normal.
The booting sequence after entering my password now instead of the screen showing my desktop image remains black for over a minute then the desktop Icons appear but then in a few seconds they all turn white and slowly populate back one by one by one…
I have read on other sites where Windows Essentials are all anyone needs and is much faster.
Avast has and I stress has been great but I am seriously considering just deleting it even though it is paid for.
Computers are supposed to work for us and not the other way around. When I write a program I make sure it works for the customer and they don’t have to jump through hoops, uninstalling, clicking their heals 3 times then re-installing.
I have already placed in manual every service which is not absolutely needed at boot.
I have stopped Win 7 “updates” as the last one destroyed every file association for thousands of MS Office Word, Excel, Access, PowerPoint documents so I no longer trust ANY automatic update.
I should not have allowed AVAST to update this machine and make it worse than Win 98.
I’ve been having a similar problem on Win 7 64-bit Ultimate, with the system hanging and the desktop icons failing to populate. I had to crash the system with the power button and go through Safe Boot, Chkdsk and the rest of it. This is on a machine with an i7 processor and 12GB of RAM. Avast is a paid-for Internet Security V9.
I’ve also been getting a number of service timeout errors (7011 etc.), where the services cannot communicate with the Service Control Manager inside the 30ms limits. These happened occasionally, but have now increased in number. I should add that, although I have a number of services and jobs running on startup, all that are not needed are set to Manual or Disabled. Although non-fatal, I don’t like to see a new set of errors in the logs when previously they were clean. It seems that the timeout errors are definitely connected with the time and resource that Avast grabs, which then chokes off other services from starting in a timely fashion.
Any unnecessary programs in the Task Scheduler are disabled, with the exception of Avast Emergency Update, which is set to run at Logon i.e. at Startup. I don’t know whether this is necessary or desirable, and why it cannot be run at a point after the system is fully up and running. I’ll try to find out.
A workaround for the hanging problem seems to be to set Avast services to load after other system services, although this isn’t ideal. I’m still getting timeout errors, so I suppose the only way to mitigate these is to edit the Registry to change the ServicesPipeTimeout entry to something more than 30ms. Even so, the bootup is now 3 minutes or so; more than before.
My style of working means that I’m not exceptionally bothered if the system doesn’t boot up like lightning, but I do like it to get running properly in due course, without hangs and errors.
