Mistyped email

system · 2017-04-14T16:15:37.000Z

Unfortunately I missed a letter in the mail address. So I did not get your email password.
What should I do? Ask for my money back? Can you improve your email address?
Unfortunately, I have indicated in several places, but did not get an answer.

Eddy · 2017-04-14T16:41:03.000Z

You need to create a ticket and ask avast to change it.
https://support.avast.com

system · 2017-04-14T18:00:17.000Z

Thanks for the reply.
I have already written, but did not reply.

Eddy · 2017-04-14T18:47:27.000Z

Have patience.
There is currently a delay, but you should get a reply within 7 business days.

Go enjoy eastern and take a look at your mails next tuesday

system · 2017-04-14T19:23:30.000Z

Thanks for the reply.

Eddy · 2017-04-14T19:33:39.000Z

You’re welcome.

system · 2017-04-21T11:51:01.000Z

Unfortunately I still did not receive an answer, even though I wrote several emails.

Eddy · 2017-04-21T11:52:52.000Z

There is your problem.
Each time you submit a new ticket, you will be put back to the bottom of the stack (FiFo system).
You just need to have patience.

system · 2017-04-21T11:58:32.000Z

Thanks for the reply. I’ve written these emails 7 days ago. I want to get my money back. I used Win10 and it was a lot of trouble for Avast to win10.

Eddy · 2017-04-21T12:03:37.000Z

If you are entitled to it, you will get the refund.
Just wait till avast is handling your ticket.

system · 2017-04-21T12:06:50.000Z

Thanks for the reply!

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