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The freezes occurred while trying to delete the eicar test file and stopped after configuring the proxy servers. Once Avast froze it became very unstable and rebooting then running scan disk made no difference. The only way to make the program stable again was to completely uninstall the program then reinstall. Off-topic? I thought the point of these forums is to report problems and hopefully offer constructive feedback. Like I told Lee this is NOT a flame!! Despite an occasional bug I like Avast more than any antiviral program I have ever used…keep up the good work!! 