I am using Windows 98Se and Avast 4.7 Home Edition Build May2006 4.7.827. Avast correctly identified an infection of MSUpdate/Protoride worm, but failed to remove it. The error message said something like “error moving msupdate to chest - access denied” I eventually got rid of this worm manually by using MS-DOS prompt to delete the .exe file, and then editing the exefile\shell\open\command registry key to restore the default value “%1”%*
My question is: Why was Avast unable to clear this infection for me?