msupdte.exe help on windows vista!

Viruses and worms
1

Hi all… I am new here… would be really grateful if someone can help me…

Im really worried as both my laptop and computer is infected with msupdte.exe - what i researched as a trojan backdoor.
I have tried running sdfix but when i double clicked on runthis.bat the window flashes on then off again before i could type anything. Anyone can provide me with another solution? I’ve ran MBAM and a new hijackthis log.

Malwarebytes’ Anti-Malware 1.24
Database version: 1048
Windows 6.0.6000

11:26:22 PM 13/8/2008
mbam-log-8-13-2008 (23-26-22).txt

Scan type: Quick Scan
Objects scanned: 40335
Time elapsed: 9 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Microsoft WinUpdate (Backdoor.Bot) → Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Windows\System32\msupdte.exe (Backdoor.Bot) → Quarantined and deleted successfully.

Is my problem solved? thank you so much for taking time to help!

2

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:49:53 AM, on 14/8/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Maxtor\ManagerApp\OneTouch.exe
C:\Program Files\Maxtor\OneTouch Status\MaxMenuMgr.exe
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\SmartFix\McciTrayApp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.singtel.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ARIO&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ARIO&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - c:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM..\Run: [ccApp] “c:\Program Files\Common Files\Symantec Shared\ccApp.exe”
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM..\Run: [QPService] “C:\Program Files\HP\QuickPlay\QPService.exe”
O4 - HKLM..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre1.6.0\bin\jusched.exe”
O4 - HKLM..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\ManagerApp\Onetouch.exe
O4 - HKLM..\Run: [mxomssmenu] “C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe”
O4 - HKLM..\Run: [snpstd] C:\Windows\vsnpstd.exe
O4 - HKLM..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM..\Run: [singtelRV_McciTrayApp] C:\Program Files\SmartFix\McciTrayApp.exe
O4 - HKLM..\Run: [Symantec PIF AlertEng] “C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe” /a /m “C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll”
O4 - HKLM..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU..\Run: [msnmsgr] “C:\Program Files\MSN Messenger\MsnMsgr.Exe” /background
O4 - HKCU..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-19..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)
O4 - HKUS\S-1-5-20..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)
O4 - HKUS\S-1-5-18..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User ‘SYSTEM’)
O4 - HKUS.DEFAULT..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User ‘Default user’)
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Bluetooth.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device… - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra ‘Tools’ menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

3

O13 - Gopher Prefix:
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/reso...PUplden-sg.cab
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe
O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\Utils\SyncServices.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 11646 bytes

I do not know why my hijackthis log is so long… I seriously need to clean my computer…please help! thank you so much!

4

You did a good job using MBAM. But you could’ve tried SuperAntiSpyware as well.

First, You need uninstall symantec with the Norton Uninstall Tool and install avast!

Plus your java is several levels off. Please uninstall the old version and install the latest version of here.

To be sure your softwares are up to date, download Secunia Software Inspector.

5

I don’t see that your a avast user but your asking for help in avast forum. :-*

6

Didn’t Norton detect this virus?
Seems you should have sent it to quarantine… Why is it returning?

I suggest:

  1. Disable System Restore and then reenable it again.
  2. Clean your temporary files.
  3. Schedule a boot time scanning with avast with archive scanning turned on. If avast does not detect it, you can try DrWeb CureIT! instead.
  4. Use SUPERantispyware, MBAM or Spyware Terminator to scan for spywares and trojans. If any infection is detected, better and safer is send the file to Quarantine than to simple delete than.
  5. Test your machine with anti-rootkit applications. I suggest avast! antirootkit or Trend Micro RootkitBuster.
  6. Make a HijackThis log to post here or, better, submit the RunScanner log to to on-line analysis.
  7. Immunize your system with SpywareBlaster or Windows Advanced Care.
  8. Check if you have insecure applications with Secunia Software Inspector.