Hello,
Recently, on my PC, I noticed that I was getting redirected to bogus sites and other things, and that my standard MSE software suite wasn’t working anymore. Further, when I tried googling any sort of solution to the problem, it also misdirected me. I was able to download your program. It directed me to reboot, and then did a system scan during that reboot, where it found both the JS:pdfka-gen virus and the win32:sirefef-pl virus and one more than I cannot recall and did not write down. Your program deleted all the infected files, including ones that were in the Windows folder. I have since changed all my passwords and whatnot. The problems that I encountered no longer manifest themselves in my browser, though MSE still refused to work. I thought this might’ve been a conflict between MSE and your program, so I uninstalled it to prevent conflict.
I just completed a software scan of the affected computer and it returned with no threat found. I was just wondering if there’s any way to verify these viruses have been purged. I have seen in other threads that the only real way to know for sure is to do a complete system wipe and reload. Is that accurate as well? What risk do I take by not doing a system wipe, if I choose not to?
Thanks very much for your help and this program- was a very simple way to diagnose and eliminate the apparent threat to my computer. I have since downloaded your client for my Mac and will be singing your praises. Thanks again!