system
November 13, 2014, 10:09am
1
it keeps popping up everytime i am connected to the internet (i noticed that at least). i suppose it started after i downloaded the software YTD Video downloader. Please Help! i am quite troubled
Thank YOU very much
i already downloaded the malwarebytes anti malware a while ago and currently scanning my pc now though.
any response would be greatly appreciated. i"ll wait
Asyn
November 13, 2014, 10:23am
2
Attach your basic logs. (MBAM, FRST and aswMBR…!!)
Instructions: https://forum.avast.com/index.php?topic=53253.0
Asyn
November 13, 2014, 10:38am
4
You’re welcome, awaiting your logs…
system
November 13, 2014, 10:42am
5
here are from malwarebytes
Asyn
November 13, 2014, 10:44am
6
It doesn’t look complete. Anyway, the most important ones are your FRST logs.
system
November 13, 2014, 11:00am
7
any more? let me know if i missed any thing.
Asyn
November 13, 2014, 11:03am
8
Now you’ve to wait a bit…
Your other thread @ https://forum.avast.com/index.php?topic=160147.0
Desktop.ini is normal. Don’t delete it. FRST automatically un hides these files for scanning. They will be re-hidden at the end.
system
November 13, 2014, 1:07pm
11
many thanks, now i know. i thought it was done by a virus avast coudn’t detect. thanks again
You’re very welcome.
Wait until someone arrives. I presume Asyn PM’d the removal team. I hope.
system
November 13, 2014, 2:12pm
13
Just message me anytime you’re done yes? I’ll catch it up as soon as I can. Thank you ;D
Hi there, the first thing you must do is uninstall Chrome as it has been changed to the developer version, this means there are no safeguards and security restrictions in place
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
Startup: C:\Users\jbmalunao\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
ShortcutTarget: MyPC Backup.lnk -> C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
BHO: GOSave -> {0563d5ef-f5fd-43fe-94ce-75c30f5c7527} -> C:\Program Files (x86)\GOSave\KSgOcUwXYnL1Cu.x64.dll ()
BHO: No Name -> {40ac3779-0203-46fd-b63a-89149d6e0bdf} -> No File
BHO-x32: GOSave -> {0563d5ef-f5fd-43fe-94ce-75c30f5c7527} -> C:\Program Files (x86)\GOSave\KSgOcUwXYnL1Cu.dll ()
BHO-x32: No Name -> {40ac3779-0203-46fd-b63a-89149d6e0bdf} -> No File
R2 BackupStack; C:\Program Files (x86)\MyPC Backup\BackupStack.exe [36936 2014-09-10] (Just Develop It) <==== ATTENTION
S2 gupdate; "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc [X]
S3 gupdatem; "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc [X]
Task: {0E60A852-52D4-4588-84BD-CC447371A323} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: {E0FB9B8E-B82E-4657-AF09-CE9475B63A97} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Users\jbmalunao\AppData\Local\Google\Chrome\User Data\Default
C:\Program Files (x86)\MyPC Backup
C:\Program Files (x86)\GOSave
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt , in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan .
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok .
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
system
November 14, 2014, 7:10am
15
Hi there, the first thing you must do is uninstall Chrome as it has been changed to the developer version, this means there are no safeguards and security restrictions in place
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
Startup: C:\Users\jbmalunao\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
ShortcutTarget: MyPC Backup.lnk -> C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe (MyPCBackup.com)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
BHO: GOSave -> {0563d5ef-f5fd-43fe-94ce-75c30f5c7527} -> C:\Program Files (x86)\GOSave\KSgOcUwXYnL1Cu.x64.dll ()
BHO: No Name -> {40ac3779-0203-46fd-b63a-89149d6e0bdf} -> No File
BHO-x32: GOSave -> {0563d5ef-f5fd-43fe-94ce-75c30f5c7527} -> C:\Program Files (x86)\GOSave\KSgOcUwXYnL1Cu.dll ()
BHO-x32: No Name -> {40ac3779-0203-46fd-b63a-89149d6e0bdf} -> No File
R2 BackupStack; C:\Program Files (x86)\MyPC Backup\BackupStack.exe [36936 2014-09-10] (Just Develop It) <==== ATTENTION
S2 gupdate; "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc [X]
S3 gupdatem; "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc [X]
Task: {0E60A852-52D4-4588-84BD-CC447371A323} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: {E0FB9B8E-B82E-4657-AF09-CE9475B63A97} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Users\jbmalunao\AppData\Local\Google\Chrome\User Data\Default
C:\Program Files (x86)\MyPC Backup
C:\Program Files (x86)\GOSave
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt , in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan .
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok .
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
here is the first log
kindly check if something might be wrong because I forgot to uninstall first my chrome before I ran the FRST and fixed it. I did the fixing with FRST twice though. :-\
Not a major problem. Did you run adwcleaner ? If so could you now run a fresh FRST scan please
system
November 24, 2014, 1:44pm
17
i apologize for not attending you this week I was quite busy then. But anyways,
here are my recent the logs of FRST and Adwcleaner, respectively
hope I can still receive a response from you . Thanks a lot!
Can you attach a Fresh FRST log as well.
You attached fixlog and Adwcleaner, both of which were needed, so don’t take those down.
system
November 24, 2014, 2:22pm
19
Michael (alan1998) post:18:
Can you attach a Fresh FRST log as well.
You attached fixlog and Adwcleaner, both of which were needed, so don’t take those down.
here it is FRST log. is this it? this was scanned a second ago
Could you uninstall Chrome please as it has been changed to developer build and that is unsafe…
How is the computer behaving now ?