Multiple devices-pro not working on some

system · 2017-08-10T02:24:11.000Z

I recently upgraded to mobile security/anti-theft from the free anti-theft app. I removed the free version and paid for the pro mobile security app. I just purchased two new phones for my kids and deleted the two old ones from my account. The two new phones and one old one show that anti-theft is activated but they have functions greyed out on the account status page. I cannot connect to them for location services, pictures, calls, data etc… I installed using google play with the email account registered to Avast but then removed it after setting up anti-theft so the kids could have their own email on the phone and not mine. Are there any steps I am missing or do I need to leave my google email active? Any help is appreciated. My phone and my tablet function properly on the account. Thank you.

Asyn · 2017-08-10T04:57:07.000Z

The devices need to be connected to the same Google account.

Announcements