Multiple dllhost.exe's are running and IE crashes

Viruses and worms
1

Hello,

I appear to have a virus or malware that avast and malwarebytes are not getting rid of. Most scans are not showing anything, multiple dllhost.exe in task manager, had to use a different PC to download other tools to get log files, was unable to download on infected PC. Getting some alerts that sites are being blocked but scans are not working to remove infection.

This is my first time posting to the forum for help. Please let me know if I need to attach other log files.

Thanks
Bern

2

Hi Bernman,

Welcome to the forums. A certified malware expert has been contacted for you. Please be patient. Thank you for attaching the logs. He will let you know if he needs any other logs.

3

This should stop it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

HKU\S-1-5-21-904100277-1319358151-742309150-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks! BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File CustomCLSID: HKU\S-1-5-21-904100277-1319358151-742309150-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks? EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Download and run farbar service scanner

https://dl.dropboxusercontent.com/u/73555776/fssscan.JPG

Tick “All” options.
Press “Scan”.
It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

4

Thanks for your help. Here are the additional log files.

5

Looks good, are you experiencing any further problems ?

6

A few, but much better than it was. I was not able to download the farbar service scanner, I had to install on USB drive from another PC. I got a “Your current security settings do not allow this file to be downloaded” I started getting messages like that when I started getting the Avast alerts. Should I run scans again?

thanks again for helping me with my issues.

7

I just reset my IE settings and that appeared to have fixed the download being blocked.

8

OK saves me asking you to do that :slight_smile:

Is all else well otherwise ?

9

Yes, all else appears well.

Thanks again for your help.

10

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: