I have tried, unsuccessfully, for over two months, to fix a problem with Avast! Internet Securit’s Firewall not working properly. I followed every suggestion anyone on these boards made, and it kept me in a vicious feedback loop with no end. Either I kept getting the BSoD, or when I went to re-install the program, it gave me the error message that the Firewall component would not load. I am attaching the latest log file from the most recent attempt to re-load the software, during which I received the message about the Firewall component not loading. Does anyone out there understand why the Firewall suddenly stopped working? Is it possible there is a virus or worm out there, which disables the Firewall system and then will not allow me to reinstall the program’s Firewall component? HELP!
Follow this guide from our expert malware remover Essexboy.
he may be able to see what the problem is from the OTS log
http://forum.avast.com/index.php?topic=53253.0
( post the logs HERE and not in the guide )
To avoid using multiple post with copy and paste you have to attach the log`s
Lower left corner: Additional Options > Attach ( OTS log ) save OTS log as ANSI
Essexboy will look at the logs when he arrive…late UK time