Multiple viruses

Viruses and worms
1

Hello everyone.

I have recieved an old computer (Compaq mini) with Windows XP which is really slow. I have downloaded avast and made a scan …aaand there are loads of threats. I have 6 results for the scan and some of the infected files do come from Windows/system32.

I don’t know anything about computers and I have no idea of what I should do. I have a CD to format the hard drive but I don’t know if it is a good idea.

I already apology for my ignorance :slight_smile:

For what it’s worth, the threats are HTML:I:frame-inf, Win32:Malware-gen, Win32:Bamital-BC, Win32:Bamital-BA and Win32:Adware-gen.

Thank you for your help!

2

Please attach your logs. (AdwCleaner, MBAM, OTL and aswMBR…!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0

3

you may also attach a screenshot of the avast scan result

4

Barmital may need a USB scan. Do you have a USB available ?

5

Hello everyone

So I am back from holiday, thank you for your answers. Here are the logs asked and a print screen of the avast result. The Extra log and the aswMBR log will be posted in a next message.

6

The extra and the aswMBR log.

Thank you !

7

Hi there, if there is nothing important on this then due to the presence of Barmital I would recommend a reformat… However, if you wish to attempt a clean

Create an emergency repair USB drive:
Download Dr Web Live USB to your desktop

[]Connect a USB flash drive to the computer. Registering the plugging in event takes no more than 10 seconds.
[]Launch drwebliveusb.exe.
[*]The program will detect available USB-devices automatically and prompt you to choose the one you’d like to use as an emergency repair drive. You can format the device if you like (a warning will be displayed before you proceed with formatting). In order to read the License agreement, follow a corresponding link found in the program window (the page containing the license agreement text will be loaded in your default browser).

https://dl.dropbox.com/u/73555776/liveusb_ru.jpg

[]To create a bootable USB flash drive, press the Create Dr.Web LiveUSB button.
[]Files will be copied automatically.
[]Once the copying process is completed, press the Exit button to close the application.
[]Reboot the infected computer with the USB in the drive
[]Ensure that the first boot device is USB - If you are not sure about that then see this page for instructions
[]As loading starts, a dialogue window will prompt you to choose between the standard and safe modes.

https://dl.dropboxusercontent.com/u/73555776/Live%20boot%20screen.png

[*]Use arrow keys to select DrWeb-LiveCD (Default)

https://dl.dropboxusercontent.com/u/73555776/drwebselect.JPG

[*]Press select objects for scanning

https://dl.dropboxusercontent.com/u/73555776/drwebfolders.JPG

[*]When the system is loaded, check the disks or folders you want to scan, and click on Start.

[*]The programme will now scan for and cure/delete any malware that it finds. Allow it to do so

https://dl.dropboxusercontent.com/u/73555776/drwebscan.JPG

[*]When it has completed

https://dl.dropboxusercontent.com/u/73555776/drwebscancomplete.JPG

[]Select Open Report and copy to the USB
[]Once completed reboot to normal windows, and attach the report here

8

Ok thank you for your quick answer. I don’t know how to format as it doesn’t have any CD player… So I suppose the best option is the cleaning with the USB drive…

9

OK lets give it a whirl, this may take several posts to clear though and the Dr Webb scan may take an hour or so

10

I’ll post the scan results as soon as I have them but internet is really slow in here so it’ll take me more than an hour just to download the program :slight_smile:

If the format is easier and quicker maybe I should try that.

11

A format would be the optimal solution with regards to speed and safety of the computer

12

Ok I’ll try that then. May I ask if there is any safe website explaining the step-by-step format for a computer without any cd player?

13

OK does this computer have a recovery partition or will you need an XP on a stick :slight_smile:

14

Haha I don’t even know what it is. On another website the told me to do the Winnt32.exe (in the C:/windows file).

So now, it seems that I removed everything and installed a new XP on my computer BUT :slight_smile: I just can’t seem to install internet anymore and the resolution is locked at 640x480 which is pretty awful. So now I don’t have any viruses (I hope so) but I can’t use my computer anymore :slight_smile: perfect. the icon for internet connexion is not even there anymore! that looks pretty bad to me.

Anyway was the winnt32 thing a good idea?

15

Well I’m confused, when I go to the program files, all the previous programs are still there (ex avast) but they don’t work.

16

Well I never saw that used before to re-install XP, what is the computer make and model ? It may have a recovery partition…

17

it’s a compaq mini 110 (hp), the model : 110c-1010SB

18

Download and install the link I sent you to a USB or borrow a USB cd drive and use the link to create a CD

19

Ok thank you. I’ll come back with the results of this in a few days as I don’t know anybody with a usb cd player, I’ll have to find one. Can I do it with only a usb stick?

20

Yes use Rufus to burn it

Download the following programme to your desktop :

  1. Rufus

Insert the USB stick Then run Rufus

https://dl.dropbox.com/u/73555776/rufus.JPG

Select the ISO file on the desktop via the ISO icon.

Press Start Burn

https://dl.dropbox.com/u/73555776/RufusISO.JPG