Following a successful uninstall and reinstall of 5.0, I am no longer getting the freezing on XP! I did not have to go into Safe Mode or anything. This means that I will probably just by-pass the new update build coming out. It also means everyone, DON’T just install 5.0 over 4.8!
Before Installing The New Avast 5.0, USERS MUST REMOVE ANY COMPETITIVE AV PRODUCTS FROM THEIR SYSTEMS THROUGH ADD-REMOVE PROGRAMS. This includes EVERYTHING related to another AV software. Norton, (a.k.a Symantic), AVG, McAfee, Panda. You may even want to get the companies uninstall utility and follow the prompts for removal. But at the very least, get everything out of Add/Remove Programs.
Avast 4.8 should also be removed from Add/Remove Programs for best results. The full uninstaller of 4.8 may help too, even though for my computer (running Windoes XP) it got stuck when I tried to use it.
ALSO.
RUN WINDOWS UPDATE before installing Avast 5.0 to make sure you have the latest security patches and drivers for your OS. This may take a long time, but you want to make sure that your system is up-to-date in other areas that may conflict with Avast’s 5.0 usage if it is not.
When these things are done, you can now prepare to install 5.0.
1.) Close all Windows.
2.) Wait 30 Seconds.
3.) If you have Avast 4.8, disable Avast 4.8 in the System Tray Menu. If not, go to Step 10.
4.) Answer “Yes” to the Confirmation.
5.) Wait a few seconds for 4.8 to shutdown.
6.) Go to Add/Remove Programs.
7.) Uninstall Avast 4.8.
8.) Say yes to Confirm.
9.) Reboot after uninstall.
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Get a fresh download of Avast 5.0 from Avast’s website. www.avast.com
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Save to DeskTop or Downloads Folder.
12.) Close all Windows, Wait Several Seconds.
13.) Click on Avast 5.0 install icon and follow the prompts.
14.) Reboot again if prompted.
15.) After about 1-2 minutes or less, AV definitions will be updated. (if you have a current on line-connection.)
16.) Connect to Internet if not connected.
17.) Open Avast on Desktop.
18.) Click on Maintenance.
19.) Click on Registration, fill Out Registration Form For License Key.
20.) Click Submit.
21.) You are done!
Recommended Things to Do:
1.) Under Updates-Keep “I only connect to the Internet using a Dial Up Modem” Unchecked. On some OS, this has been known to stop automatic updates. BUT-
2.) If you are always connected to the Internet through DSL or a Cable/LAN Network you SHOULD check, “My computer is always connected to the Internet.”
3.) Under Settings/Basic, UNCHECK “Use special graphics interface” (not needed)
4.) UNCHECK the “Show Special Scans” prompt, (not needed.)
Hope this helps!
Jack