My avast auto subscription auto renewed & i dont need it

How do I get a refund? speak to them ive sent them 3 emails now with no reponse

FAQ >> https://support.avast.com/

Orders and Renewals - FAQs >> https://support.avast.com/en-us/article/Order-Renew-FAQ

Refund request
https://support.avast.com/support/tickets/new?form=2

Hi paul701,

your order was refunded on January 5th. Can you please double-check your Paypal account?