No matter what I do, I always get the message in the attached image.
That is my Avast login, I have paid products, but the login doesn’t work.
As a test, I made a fresh new account through the browser using a completely different and unrelated email and received the same exact message.
Help?
It isn’t advisable to post your email address in a public forum.
It is also preferable to attach images as many won’t visit 3rd party sites to unknown content. I have copied yours and attached it, also an imae on how to attach.
I don’t use ASB so I can’t really check this, hopefully someone with ASB can check this out.
Much appreciated. I pride myself at being pretty computer savvy, but apparently I can still be a bit of a boomer lol – Adjusted original message.
No problem, I have tried to draw some attention to your topic.
See if this works for you:
https://forum.avast.com/index.php?topic=320388.msg1691231#msg1691231
It solved the problem for me.